Smartvapes out of business?

[Kyi]

I bought some atomizers on 3/22/12 (Thursday) from Smartvapes, received the confirmation e-mail, and since then, that's all I've gotten. They have already charged me, it hasn't been shipped yet, and my order status on their site still just says "Paid". I tried e-mailing and calling the phone number on the site, no reply.

I'm a little annoyed, had I known this I would have ordered somewhere else. Most of the times, even if I order early on a Thursday, it seems like it ships next day and I receive it sometime after the weekend. But now it hasn't even shipped yet and I've been charged! Anyone know whats going on with this supplier?

 

[classwife]

reviews of Suppliers - Negative in E-Cigarette Forum, Please read the Stickies within. This board is for noting issues with a Supplier's service, delivery or products. Anyone may post here to start a thread. Suppliers can post replies in threads that are about their business only.
This forum is only for reviews: statements of an event or series of events.
If you want advice from other members, do not post here, as no one except you and the vendor concerned can post here - please post in General Discussion instead.

Moved to General E-Smoking Discussion from Reviews of Suppliers - Negative

 

[Loveridden]

Did you email sales@smartvapes.com ? That is the email I used a couple times to ask some questions of Allan and he got back to me fairly quickly....

Also, I don't always receive shipping confirmations from every place I shop from. Maybe smartvapes doesn't do that? I didn't get an automated shipping confirmation from them with my order BUT I was emailing and ended up paying through pp so it was a different situation....

 

[Kyi]

Thanks, I will wait a few more days before I try disputing the charge with my CC company. The website says my order is still at "Paid" not "Shipped" status but the shipping says it would take 5 days, although it does not state that it has been shipped nor any tracking info.

 

[Shinypaladin]

Thanks, I will wait a few more days before I try disputing the charge with my CC company. The website says my order is still at "Paid" not "Shipped" status but the shipping says it would take 5 days, although it does not state that it has been shipped nor any tracking info.

this has been answered here http://www.e-cigarette-forum.com/fo...zer-custom-built-dripping-10.html#post5696567

 

[MickeyRat]

This may not be the vendor's fault. One time I ordered a cell phone and received shipping confirmation. After about 10 days, I contacted the vendor and he said that I should give more time. I finally did receive it 3 weeks after the he said he sent it. The postmark was dated the day he said he sent it. So, I can't blame him.

 

[MikeJA]

Still waiting on any info on my order placed on 3-22-12. Just sent them an email giving them 24 hours to respond before I reverse the charge. Won't be doing business with them again no matter how this turns out. Customer service has been essentially non-existant. There are many better vendors to do business with.