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TheKeithNewman

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I think I may have posted this before, but here it is again.

The last time I spoke with Brian, I informed him of some of the problems with his customer service department. I, too, think the lack of response to phone messages or emails was something he needed to address. I was told they were letting the person go, and a new person was supposed to start on Monday (yesterday). I'm sure these problems will pass quickly. Please have some patience with them. I'm sure we've all had employees or co-workers who didn't do their jobs as well as they should.

Did it seem like I was being critical? I'm sorry, my point was to just report my experiences with the VMOD and Vapage.
 

AlmightyGod

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Did it seem like I was being critical? I'm sorry, my point was to just report my experiences with the VMOD and Vapage.

Nope. :)

I just wanted anyone new to the thread to know the situation. Vapage is having some growing pains, but they appear to be doing their best for us.
 

ejoker

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another tip i thought i'd share for those of you just getting into vmod usage.
sit down with a book, movie, at the beach, ski resort, or any other place you can take some time (if need be, in front of your pc :)).

remove the cone and outer shell. then vape, as you get a feel for the feeding method.
this way, you can tell almost instantly if you're overfeeding, instead of waiting to see later if you have leakage.
 

oldblue

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Did it seem like I was being critical? I'm sorry, my point was to just report my experiences with the VMOD and Vapage.

I feel ya. Ordered mine on a Wednesday and it did not ship until the following Monday evening. I did not receive a shipping conformation. Was frustrating not knowing what was going on because of the lack of CS response due to what AG stated. Did not finally receive it until late Friday, over a week after I ordered. Doesn't help when you're anxious to try the hype. But, oh was it so worth the wait for me. So much so that I'll be ordering 2 more next week. Now I'm just waiting for a response about my need for an o ring, but I'll gladly wait behind others waiting for their mod.
 

oldblue

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OK, located the leaking on my first Vmod. A hairline vertical crack going up the feed chamber. Glad I have a spare ;-)

Looks to be a too common problem. After reading a few here that noticed a crack, I closely inspected mine and I see an ~5mm vertical crack about 3mm to the left of the seam on the plastic where the chamber is housed. Starts at the bottom edge and travels up. Some leakage. Looks like possibly a design flaw. Plastic is very thin at that point and when you press your bottle, it applies force to that thin area.
 

oldblue

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I was thinking maybe those tiny elastics they use for braces might work in a pinch.Ill have to see if I can find some.Seems like it might work.

The one I don't have is the one that goes above the threads but below the feed slots. Check post 254 for a picture. I don't think it's one I can replicate with success.
 

AlmightyGod

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The o-rings were another topic discussed with them. There were supposed to be 2 o-rings in each kit. Apparently the factory didn't get the memo. :facepalm:

I successfully used an exacto knife to make an o-ring from the end of a Hybrid Atty condom. It's not real pretty, but it works, until they get more in stock for us. :2c:
 

oldblue

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The o-rings were another topic discussed with them. There were supposed to be 2 o-rings in each kit. Apparently the factory didn't get the memo. :facepalm:

I successfully used an exacto knife to make an o-ring from the end of a Hybrid Atty condom. It's not real pretty, but it works, until they get more in stock for us. :2c:

Thanks AG. Did not think to try the bottom of the condom. I will give it a go and hope to hear a follow up on the crack issues.
 

Bizrad8381

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I've also noticed a small vertical crack on mine where the bottle screws in and I have juice leaking from it. Still works going to send them an email.

Thanks AG. Did not think to try the bottom of the condom. I will give it a go and hope to hear a follow up on the crack issues.
 

AlmightyGod

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I still can't get a good shot of my Vmod! :(

a6898f0b-9f2c-59ac.jpg
 
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