Well i posted earlier on how much I loved the Elegant. Actually I still do but damn after 3 weeks a switch goes on one of them. I bought a dual kit and a single kit. Well I have emailed Cigeasy 4 or 5 times. Was told to pop it in the mail and he would send another one. So i hold up my part of the bargain and mail it off so now i am down 1 battery. Still have not received the new battery and have emailed 2 more times. No response at all. I am quite sad because i love this product so much but he cannot even respond to an email and never let me know if he sent the new battery how can i continue to buy from him. Too bad he has a great product and kind of not so good service. I told him I would never give a bad review but i feel totally screwed.
Sorry I had to do it. Don't like being taken advantage of.
Patience Young SkyWalker your new Elegant is on the way!
Frank