Tim from VaporBast outdid him self again

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T41CK

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Aug 21, 2011
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Taylors Falls, Minnesota
So yeah, I think I had a faulty vamo and this is what was wrote



"QUOTE"Tim

I recently ordered a vamo kit from you off vaporbeast, very happy with your services and fast shipping. You even called me to tell me that I had forgotten to submit my button color... Amazing service. When I got my vamo, I noticed that there was a small crack in the screen down in the bottom left corner. Tested everything out and it seemed to work just fine and dandy, so I turned the other way. After about a week I also noticed that the device would get very warm while vaping heavily. I did a little research and apparently all vamos get a little warm while doing some heavy vaping, also turned the other way . Now for a week I've noticed that there is a 6-8 second firing delay when holding down the button 50% of the time and this I can't live with. I think I actually have a defected device here. I'm glad it started doing this to me within a 30 day period, assuming that you could maybe work with me on this issue. I do hope you are very understanding about this.

Here is my idea, maybe I could get an exchange/exchanges on this product for something else in your store. I don't think I want to go with the vamo again if this is okay with you, I've had a bad experience.I was looking at either or of these two purchases.


Vector Variable Volt-Silver (starter kit) $68.99



or these items



The Bolt-Silver $39.99
Additional Battery $8.99
Additional Bolt Charger $8.99
Smoke Tech Dual Coil tank Polished $12.99
Smoke Tech Pre Punched Dual Coil Cartomizers $11.49



I know the second listing with the bolt cost a little extra and I can pay the difference. Can you please get back to me on this issues, it would be greatly appreciated Thank you for all of you help

If you prefer calling to get a better understanding of this issues, feel free my number is *** *** **** ask for Alan"QUOTE"




This is what he wrote back within 5 MINUTES LATER ON A SUNDAY




""QUOTE""Hi Alan!



I'm sorry to hear about your VAMO. We will work with you on a refund and or exchange...no problem! Please refer to our site for our address.


Please return your device along with a note confirming what items you decided on. If what you ultimately select is a bit expensive...don't worry about it. We will absorb the difference. It's the least we can do given the inconvenience.


I appreciate your patience and understanding. Rest assured...we will get you back up and running in no time.


Enjoy the rest of your weekend!


Regards,''QUOTE"



Great service, number one guy for ecig supplies. Vaporbeast literally the BEST, I don't know any other vendor that will work with you the way Tim does. Guys if you want anything ecig please check this first. Even if you have to pay a little more for it, still worth it in the long run
 
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