Tim @ The Digital Cig

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gbojar

Senior Member
ECF Veteran
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Nov 25, 2012
283
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Largo, Florida
The Digital Cig has always provided me with great customer service! One evening, after I had won a contest for a $25 gift certificate, I wasn't sure how to apply it so I shot them an email. Well minutes later at 8:00pm on a Saturday night, Tim not only walked me thru it but in addition shared a 15% off coupon code so I didn't go over the $25! So the order was free and he helped me save my own money! We talked for about 30 minutes and exchanged thoughts on different products and he listened! He started carrying a few of my suggestions weeks later. That is perfect customer service in my book. Plus he price matches and usually ships same day! thanks Tim!!!
 

TimAce

Unregistered Supplier
ECF Veteran
The Digital Cig has always provided me with great customer service! One evening, after I had won a contest for a $25 gift certificate, I wasn't sure how to apply it so I shot them an email. Well minutes later at 8:00pm on a Saturday night, Tim not only walked me thru it but in addition shared a 15% off coupon code so I didn't go over the $25! So the order was free and he helped me save my own money! We talked for about 30 minutes and exchanged thoughts on different products and he listened! He started carrying a few of my suggestions weeks later. That is perfect customer service in my book. Plus he price matches and usually ships same day! thanks Tim!!!
Glad we were able to help. We appreciate you shopping with us :)
 
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