Tobacco Express Ruyan RY4

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linnx

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Ruyan is different than Ruyan 4. Apparently they have at least 4 Ruyans, all a different twist.

Ruyan 4 = Ry4 which is probably the most popular.

So is the one on the website that now says just "Ruyan" the same as the one that previously said "Ruyan 4"? I love the Ruyan 4 and need to order more but the one on the tobacco Express page now only says "Ruyan", with no "4" after it .. I just want to be sure it's the same as the Ruyan 4 was.
 

Dieseler

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Linnx lets try to clear this up cause there is still confusion with some people as to whats what.

So here is an older order i had placed
Here is an older order of mine as listed on website and hope this helps .

2 ea. tobacco Express RY4 10ml
3 ea. Tobacco Express Ruyan4 10ml

notice the Tobacco Express Ruyan4 10ml -
on your site there is no longer a 4 after the word Ruyan but there was before the confusion and i alerted that to you and when you re-added it back to your site you left out the 4.
dieseler-albums-emotions-2-picture183397-7b289f8c8b4f83d5517bc28ecc3e3017-image-100x100.jpg

This picture above had the 4 after that word Ruyan originally.
Its was called Ruyan4

and is different from this one and not to be confused
dieseler-albums-emotions-2-picture183396-6ee8c282c706f700868e4ea4b51d79cc-image-100x100.jpg



so why was the 4 dropped in the first picture ?
 
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stashbldr

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Ruyan is different than Ruyan 4. Apparently they have at least 4 Ruyans, all a different twist.

Ruyan 4 = Ry4 which is probably the most popular.

I have the original Ruyan 4 and I also have the Ry4 .. they are not the same. I also have the new one that only says "Ruyan", with no 4 in it and it is not the same as the Ruyan 4, it tastes very different, and I was very sad that it was not like the Ruyan 4 was.

Linnx .. can you get the original Ruyan 4 one back in stock, please please please?
 

linnx

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I know it is confusing. The 4 was dropped because it was a duplicate flavor.

Ry4 and Ruyan 4 are the same.

I think some of the problem was that the manufacturer had Ry4 and Ruyan 4 as separate products, but then they made a correction and said the flavors were the same.

We just changed the name to reflect their change. So on your bottles, is Ruyan 4 and Ry4 different flavors?

Yes Linnx here it is originally labeled on bottle - RUYAN4 this is what we would like back on your website if possible please.
The 4 bottles on left and my offer still stands if you need me to send you a bottle so you can personally test it and sort things out.
dieseler-albums-emotions-2-picture183450-picture-002-large.jpg
 

Dieseler

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Sorry so late replying.

Those in my picture do not taste the same . I'll vape only RUYAN4 for several days and then vape only the RY4 for several days.
I can easily tell the difference between the 2 of them.


You say in above post
Ry4 and Ruyan 4 are the same.

I think some of the problem was that the manufacturer had Ry4 and Ruyan 4 as separate products, but then they made a correction and said the flavors were the same.

They are not the same and are seperate, personally i think the manufacture screwed up somehow .
Now im afraid to buy either not knowing what i'll be actually getting those bottles.

I say this in a polite way Linnx as sometimes text can be misleading.

This confusion is not your fault
but
needs to be sorted out somehow for i cant order either one not knowing what i'll be getting for i just like those in picture and for them to taste as they always did.
Hope you understand. ; )
 

linnx

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Apr 18, 2009
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www.ecigexpress.com
You can PM me your address and we'll ship you the Ry4 and Ruyan for free. Then perhaps you can tell us what you think. Try to get to the bottom of this from a Ruyan expert :) I have not personally tried Ruyan, only Ry4.

Sorry so late replying.

Those in my picture do not taste the same . I'll vape only RUYAN4 for several days and then vape only the RY4 for several days.
I can easily tell the difference between the 2 of them.


You say in above post
Ry4 and Ruyan 4 are the same.

I think some of the problem was that the manufacturer had Ry4 and Ruyan 4 as separate products, but then they made a correction and said the flavors were the same.

They are not the same and are seperate, personally i think the manufacture screwed up somehow .
Now im afraid to buy either not knowing what i'll be actually getting those bottles.

I say this in a polite way Linnx as sometimes text can be misleading.

This confusion is not your fault
but
needs to be sorted out somehow for i cant order either one not knowing what i'll be getting for i just like those in picture and for them to taste as they always did.
Hope you understand. ; )
 

linnx

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Apr 18, 2009
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Washington USA
www.ecigexpress.com
I'm so sorry! These past few weeks have just slipped by, and we have done a major migration and I totally dropped the ball on that one. I just sent a message to the warehouse to ship that out today! I'm waiting on confirmation that it did. You should hopefully get some tracking in your email within an hour or so!
 

Dieseler

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I'm so sorry! These past few weeks have just slipped by, and we have done a major migration and I totally dropped the ball on that one. I just sent a message to the warehouse to ship that out today! I'm waiting on confirmation that it did. You should hopefully get some tracking in your email within an hour or so!
No email as of yet, did get your PM.
I sent you a PM concerning another matter and needs your Personal attention.
thanks
 
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