First things first I would like to say I was really impressed with V4L Today. I had a bit of an odd order because I wanted a purple battery or a purple led, really bad. But no such luck... bummer. If only I was Sammuel Jackson I could force you to give me a PURPLE led!!! Someone called, could have been Chad, and told me no purple battery or purple led, and asked what I would like. It was great! I think this is a huge step to fixing some things I have been reading about people having problems contacting humans. I haven't had ANY issues of that. I am a happy customer who hands out your cards all the time.
OK so now the bad part. I can't help myself anymore. I love playing Devil's Advocate. Everyone is probably gonna be mad at me so, sorry.. However I hope you can see some dark humor in this.
Boss: "So Chad, your interested in the Head of Customer Service position. What are some of your ideas for this position?"
Chad: "Well since Blogs and Forums are really popular these days, I am going to find out the largest e-cig forums with the most members and posts in the world."
Boss: "Wow that sounds great, with that many customers it would definitely give you a finger on the pulse of our customer's community. "
Chad: "Yes and once I find this site, I will make sure I don't visit it very much"
Boss: <Puzzled look> "Hmmm ok I um...not sure.."
Chad: "Yes, and... as my first post to this community, I will post and tell them that"
Boss: <Suprised smile>"Woah, you have got some knockers on you son, you are hired!"
First off "sorry Chad". I am evil and mean. I have been living in NY too long. Here men express their endearment with insults to each other. It has sunk in I guess. So in conclusion... remember I am super happy customer with a great customer service experience today. If you had spent all your time in the forum, I wouldn't have gotten a call today. I prefer the phone calls

Keep up the great work. I am seriously just $%&* with ya. Don' be shy, jump right into the shark
tank forums... we promise to leave you with some of your psyche still intact. <begin evil laugh> MOOOahahahahaha <end evil laugh>
T