Vapor Cig Oober Goober and Customer Service Review

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BentWookie

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Feb 14, 2013
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SF Bay Area CA USA
Hello All,

I recently had the pleasure of trying some Oober Goober from Vapor Cig that a friend of mine had ordered. It is described on their site as

"This delicious ice cream is made with ube (purple yam) and creamy flavorings. It is considered a delicacy! This is a BESTSELLER!"

Coming from a background that frequently had deserts containing Ube I instantly fell in love. There was tons of genuine Ube flavor with just the right amount of sweetness and creaminess. There was also a very rich buttery flavor coming through. So much so that I had to send them an email to see if their juice contained any diacetyl. They promptly replied back stating that they do not use diacetyl in any of their flavorings.

I promptly placed an order for 2 30ml bottles. 1 Oober Goober and 1 Oober Goober Nutz (with coconut). Their juices are very reasonably priced and all of their sizes ships free in the US! That means you can try any of their flavors one at a time w/out worrying about the shipping costs. They do offer a few different PG/VG configurations but they also accept special requests for PG/VG. I ordered mine at 30/70 PG/VG w/ 6mg nic.

Couple of days later and I receive my vape mail from Vapor Cig. I eagerly tear into the package and try the juice. Sadly the first batch I received had a very off putting taste. Very chemically with a burnt after taste. I let it steep for a couple days hoping the problem would correct itself but it did not. Dismayed I emailed them letting them know my dilemma. Marian promptly replied to my email and wanted to get to the bottom of the issue. After exchanging a few emails to collect some information Marian had assured me that they would make me a new batch and ensure that it tasted just right. They even revised the recipe a bit to ensure that there was no chance of any off putting flavor in my juice.

Couple of days later (today) my juice arrives in the mail. Again I eagerly tear into the package to try the juice and it tastes even better than the first bottle that I fell in love with.

Free shipping, reasonable prices, awesome customer service, and some great juice. what else could you ask for? If you get a chance I would highly recommend that you try them. You cannot go wrong!!

~BW
 
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