[Edit] scam

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Oreooo

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I and 12 other people decided to make a gift for our friend because of her birthday. We ordered an airfuze device two months ago. And since then they've never sent it. It was just one item... And today I wanted to check if they did something about it, and they just cancelled the whole order. 79$ is lost. I haven't been refunded and don't know what to do anymore. What am I supposed to say to those 12 people waiting for my friend to receive her birthday gift???? We spent a lot of money and we don't have more.

I sent two emails, but they haven't responded to any. I'm shocked and disappointed that a shop with such good reviews scammed us so much. It's not just a few dollars, but a whole 79!!

My first and last order from this site.
 
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JCinFLA

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I and 12 other people decided to make a gift for our friend because of her birthday. We ordered an airfuze device two months ago. And since then they've never sent it.
Are you located in the US? If you are...a shipping charge of $65.85 is ridiculous. That would've stopped me from ordering immediately.

You say you've emailed them 2 times with no response. Are you sure you used the right email address for them? It's [edited]

If you used the right email address and have gotten no responses...I'd contact your credit card provider and file for a chargeback to get your $$ back.
 
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retired1

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First, the OP isn't coming from North America and ordered not only from a US based company, but one based in Texas where the purchase laws are such that the OP could easily contest the charges as online orders require the use of a credit card, debit card or paper check (yes, they're still a thing apparently).

Second, considering where the OP is coming from, I have to wonder if the message is legit or some spam attempt at creating negative SEO hits.

Third, I REALLY have to wonder if the original poster is an adult. Come on.... 66 bucks shipping for a 13 dollar item? I know what I would do if my shopping cart showed that.

So..... Here's what I'm gonna do. The original post is getting heavily edited. As in SERIOUSLY edited to where the company isn't even shown any more. IF the OP can prove to me that they're on the up and up, I'll reconsider reverting the edits back to their original form. But I highly doubt they're coming back.
 

retired1

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I should also add that refunds made to a card are not instantaneous. It can take several days for it to be credited back to your card. Which again, leads me to believe that the original poster is not legit or of legal age.

And one last thing... I just did a search to see if I could get that particular device in Europe. Yep..... They're pricey as all get out, but still a heck of a lot cheaper than shipping one from North America.
 

BrotherBob

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Dec 24, 2014
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I and 12 other people decided to make a gift for our friend because of her birthday. We ordered an airfuze device two months ago. And since then they've never sent it. It was just one item... And today I wanted to check if they did something about it, and they just cancelled the whole order. 79$ is lost. I haven't been refunded and don't know what to do anymore. What am I supposed to say to those 12 people waiting for my friend to receive her birthday gift???? We spent a lot of money and we don't have more.

I sent two emails, but they haven't responded to any. I'm shocked and disappointed that a shop with such good reviews scammed us so much. It's not just a few dollars, but a whole 79!!

My first and last order from this site.
Welcome and glad you joined.
 
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