Honestly I've been pretty happy with every vendor I've gone
through. Shipping has always been within a day (with the exception of some of the liquid folks, which is understandable), and service has been great in the rare instance I've needed it.
I placed and order form FreedomSmokeUSA earlier this afternoon and had a tracking number in
3 and a half hours. A handful of sampler packs and some oddball accessories. That was pretty darned impressive, all things considered.
But really I can't say I was disappointed by anybody. They've all been pretty awesome.
Based on my relatively limited experience so far, it seems this a pretty tough industry to be in. I mean, look at the list of vendors posted so far in this
thread. There are more of them than there are vapers talking about them! When most of them are hawking basically identical pieces of hardware, service is the only place they really
can set themselves apart, aside from cutting prices. Either of those options works out pretty well for us, the customer