Purchased a VGOD Pro 150 at the end of september.... Of course the 30 day "in store" warranty from DashVapes in Canada is over so I guess I'll contact VGOD to get a hold of them to deal with their 90 day warranty.
The mod has a silver piece above the screen that wraps around from the top and has the 510 connection on top as well as the firing button on the side. This acts as a chassis for the button and for some reason the button gets stuck every time I fire it. To get it to stop firing i have to press down, firmly, on the piece which allows realignment and the button to freely return to the off position.
This first happened when I was driving and I had to pull batteries quickly as it just fired uncontrollably. Of course hot juice got all over me but whatever.
No response from them as of yet but i've sent two emails.
Here's the email:
I’ve attached proof of purchase as well as multiple photos of the device to show the condition. The mod has been kept in absolute clean conditions, never dropped, no scuffs, no issues. Please follow my “google photos” link to see the pictures as they’re too big to attach. Proof of purchase is attached. Device has been registered with your site: https://photos.app.goo.gl/KrNCcFOtpFEF7Hlw2
Above the screen and around the button is the silver plate that says “vgod” on it. This is also the same piece that wraps up around the top of the mod and has the 510 connector.
After playing around with it I can see/feel the button is getting stuck in the previously mentioned part. The only way to use the device is to press the button (that stays in the ON position) and then press down on the top of the mod to “realign” the silver piece to allow the button to transfer back into the “OFF” position.
This makes using the mod unsafe and really cumbersome.
I’d appreciate some support.
The mod has a silver piece above the screen that wraps around from the top and has the 510 connection on top as well as the firing button on the side. This acts as a chassis for the button and for some reason the button gets stuck every time I fire it. To get it to stop firing i have to press down, firmly, on the piece which allows realignment and the button to freely return to the off position.
This first happened when I was driving and I had to pull batteries quickly as it just fired uncontrollably. Of course hot juice got all over me but whatever.
No response from them as of yet but i've sent two emails.
Here's the email:
I’ve attached proof of purchase as well as multiple photos of the device to show the condition. The mod has been kept in absolute clean conditions, never dropped, no scuffs, no issues. Please follow my “google photos” link to see the pictures as they’re too big to attach. Proof of purchase is attached. Device has been registered with your site: https://photos.app.goo.gl/KrNCcFOtpFEF7Hlw2
Above the screen and around the button is the silver plate that says “vgod” on it. This is also the same piece that wraps up around the top of the mod and has the 510 connector.
After playing around with it I can see/feel the button is getting stuck in the previously mentioned part. The only way to use the device is to press the button (that stays in the ON position) and then press down on the top of the mod to “realign” the silver piece to allow the button to transfer back into the “OFF” position.
This makes using the mod unsafe and really cumbersome.
I’d appreciate some support.
