RETURN IT IMMEDIATELY AND GET A REFUND: The authentic Vision Spinner II is total trash. Vision knows this battery is seriously flawed, has publicly promised to remedy the charging issue but over a year has passed and they still have not done so. Also, it has proven to be a fire hazard (DHL will not even ship them because of this), yet Vision continues to market them without addressing these issues. SHAMEFUL!
This advice about "double-dipping" to get proper charging is an insult to the average person's intelligence. That is Vision's solution to the problem and is even stated on their website. Can you imagine any reputable manufacturer offering such a lame solution instead of just fixing the problem.
What's more, they refuse to provide refunds without making you jump through hoops. First they told me to submit a serial number which does not exist on the unit but supposedly is printed on the flimsy packaging which would naturally be discarded before realizing that there is an issue. Then they told me I would need to submit a detailed video that demonstrated the issues I was having). What a joke!
Vision is now on my BLACK LIST for such shameful behavior.
Anyone offering a positive review of this battery is either extremely lucky to have a received a working battery or they have less than scrupulous motives for doing so. Most retailers are no longer offering the product and those that are should also be black-listed as well because they are well aware of the issues and are simply trying to unload their inventory on unsuspecting customers. JUST AS SHAMEFUL!
I will NEVER purchase anything marketing by Vision again...EVER! They are just another Chinese manufacturer that produced a great product (I own a couple of the original Spinners which have worked flawlessly for over two years) and then followed up with a defective product and a total unwillingness to make things right for their customers. The terms "quality control" and "customer loyalty" seem to NOT be part of the Chinese language IMHO.
