I'm not sure if USPS just puts the date in there of whenever they update their tracking information, but if this is when Halo actually shipped it I'm really disappointed.
Addy
Acceptance status is when they physically received it at the post office and did the initial scan before sorting. It will be scanned in either the same day of drop off, or at the very latest the next day (if you say, have someone drop it in an outside box after they've emptied it for the day rather than having it picked up from your business) depending on weekends and the like. Whatever the date of acceptance is, is at most +1 day from when it was dropped off (if not on a weekend), so you placed an order on Weds 25th, it shipped Sat the 28th. This one I could understand and would see as acceptable, 48hrs processing time and shipped the 3rd day, a weekend day no less. Not unreasonable IMO, unless their policy states otherwise. Then you placed a second order on Thurs 26th and it shipped Weds the 2nd. Do they have a stated policy on their processing time or standard shipping time? They obviously have a post thats open, and they ship, on Saturdays, so 6days? I would be peeved. Depending on what the second order contains, it could make a difference, but a near week to ship is very slow IMO. Even on other forums I'm on, where it's mothers selling items to other mothers, having to drag 5 kids to the post office with them, they only have 5 days to ship in the rules LOL! Surely a professional company can manage it
As far as it still being in the US, tracking is updated as often as the handler of the package scans it. If guy #1 scans it into the post office, and guy #2 scans it onto his truck, but guy #3, #4 and #5 don't scan it when they move it to their truck, you won't see any updates until guy #6 scans it. Generally (from my experience shipping my business items internationally via USPS) I see international packages be scanned in for acceptance, be scanned into whatever city they're flying out of, and don't see any update until it hits customs or a border of another country, mainly because there's nothing to update; It's been on the same truck/flight the entire time. If it gets bogged down by customs, it can be very time consuming. And obviously Australia is going to take longer than say, Canada. But with international orders, standard tracking (which only tracks within US borders btw, and gives confirmation of delivery upon successful delivery at the end) isn't really something you can watch for updates as it passes through each town. It's going to be pretty stream-lined once it gets sorted and sent to the international hub it's going out of.