I've only used one brand so far but that's about to change. I purchased an eluma starter kit just about a month ago. I wasn't sure if I would like the e cig experience and this was cheap enough. Charged it up (doesn't come charged) and enjoyed it from the start. Worked great for a couple of days but I soon realized I was going to need a backup battery so ordered a second kit and more carts, I seemed to go through them quickly. The shipping time is long, 10+ days. Before the second kit arrived the first battery started requiring frequent charging. So now it's been about a month, one battery is completely dead and the other requires frequent charging. The carts don't last long and the draw is more difficult. I clean and unclog, etc. I wanted to exchange the batteries so contacted their customer service. After several days of trying to get an RA number from them (with them behaving as if I were speaking a foreign language) and ultimately got a rep who seemed helpful at first but when I couldn't verify my phone number he cursed me out (called me a .......*** c***, no lie!). Nothing on their terms of service said I need to use a real phone number so it's not like I broke any contract. The fact is I used my real name and info on the billing information and that is all he should have concerned himself with. Interestingly I think it was the owner that was on the phone, it's a small operation...a small, slimy operation. I don't use my real info because it's the internet and anyone with even a bit of savvy can get a lot of information about you on the net. So, while at first I wanted to exchange the batteries I now am expecting a full refund which I will have to go through the state attorney general to get.
To prove my point about using my real information, in order to locate the state where eluma is located I googled the company name and within a few minutes I was able to find pages of information on the company and it's owner. Including name, address, phone number, favorite past-time (gambling), the fact that his residence is in a sheriff's sale, that he's 5'9" tall, has bulging eyes with dark circles and thinks Shakira is the bomb. Also found out his age, his parents name and ages and he's a wanna-be voice-over artist. I didn't pay for any of this information, it was freely available with a few keyboard clicks.
Anyway, I just ordered a SmokeTip kit. It's gotten some good reviews on other sites (and accredited by the BBB) so I'll see how it is when I get it. If I continue to like vaping, maybe I'll upgrade to one of the fancy ones you guys seem to be talking about
