Hello all, new member here. Joined up to post on this thread!
I would just like to chime in on the faulty puromizers thing. It would be great if Janty did monitor the batches of puromizers being produced as, like some others here, I have had issues with them. Both puromizers that came with my manual kit were not wicking properly even with Janty PG RY4 Elixir and so I sent them back to Toby. I have come to expect problems with new products but the real test for me is vendor service in dealing with those problems. To his credit, Toby agreed to personally test my replacements before sending them to me, which is excellent in my view. Should be receiving the new puros today. Can't wait to see if they are as good as reviewers say when wicking properly...and rest assured you will hear about it if they don't
I would just like to chime in on the faulty puromizers thing. It would be great if Janty did monitor the batches of puromizers being produced as, like some others here, I have had issues with them. Both puromizers that came with my manual kit were not wicking properly even with Janty PG RY4 Elixir and so I sent them back to Toby. I have come to expect problems with new products but the real test for me is vendor service in dealing with those problems. To his credit, Toby agreed to personally test my replacements before sending them to me, which is excellent in my view. Should be receiving the new puros today. Can't wait to see if they are as good as reviewers say when wicking properly...and rest assured you will hear about it if they don't