Okay, first let me state that I LOVE my Provari. I've tried other ecigs and still craved/went back to ciggies...The Provari has kept me off of the stinky things for over 3 months now and I KNOW I will not go back. The thought of lighting one up makes me feel sick...
Now, on to the problem! I've started to have issues with getting my Provari to work. It started out as only occasional. I would push the button and nothing would happen...no light, no sizzle. I'd remove the battery, put it back in, and all would be well.
Over the last month it has gotten worse. Now I have to have the bottom cap slightly unscrewed for it to fire at all...and most of the time I have to play with the bottom cap, slowly screwing and unscrewing it until I hit the 'sweet spot' where it will fire!
I've tried cleaning the connections...and that seemed to help for awhile, but now it's back to doing the same thing. I have only dropped it once, from a low, low coffee table--and the problem didn't start until a month later, so I don't think that was it. I've nocked it over a few times.....but I don't think that could be it...
Any suggestions? Or should I contact customer service about getting a 'tune-up'...and brave the cold, cruel world without my Provari??????
Now, on to the problem! I've started to have issues with getting my Provari to work. It started out as only occasional. I would push the button and nothing would happen...no light, no sizzle. I'd remove the battery, put it back in, and all would be well.
Over the last month it has gotten worse. Now I have to have the bottom cap slightly unscrewed for it to fire at all...and most of the time I have to play with the bottom cap, slowly screwing and unscrewing it until I hit the 'sweet spot' where it will fire!
I've tried cleaning the connections...and that seemed to help for awhile, but now it's back to doing the same thing. I have only dropped it once, from a low, low coffee table--and the problem didn't start until a month later, so I don't think that was it. I've nocked it over a few times.....but I don't think that could be it...
Any suggestions? Or should I contact customer service about getting a 'tune-up'...and brave the cold, cruel world without my Provari??????