After almost 5 weeks of heavy use, my Provape decided it needed a vacation in the Great Northwest.
Yesterday it just stopped firing. I did all the usual-battery, atty, different adapter with other atty, clean threads, other batteries, brand new atty, clean battery contacts, check spring, the usual suspects.
Email to David at ProVape got response within the hour. He recommended everything that I had tried already except to reseat the battery contact in the adapters. They had floated down away from the atty, but reseating did nothing to help.
He asked for a phone # and called me to troubleshoot. A+ for customer service. It seems that I have one of the last version 1 units shipped. It may have been an atty short, without a meter I can not diagnose that. (note to self, get a multimeter)
David had me send it in for diagnosis and repair. He is going to put a new board in to upgrade the switch to version 2 which among other things has short protection built in. If you have an atty that shorts out, it will not affect the switch, it just will not work. I admit that I do not see how an atty that shorts out will possibly work on another device, but I will take David's word for it. With all the switching to see what was going on, I have no idea exactly which atty I was using.
These things can happen. What makes a difference is the response of the vendor. David stands behind his product and is responsive to issues that come up. Because of other personal issues, this was not what I wanted to deal with yesterday, but all will be well. Waiting for repair is a drag, but I have backup and hopefully Little Chuck will be here tomorrow.
I hope this is not from the Provape getting jealous with a brother on the way.