Just a follow up note to clear Keith Gossett and Buckys Bargain Vaping: After emailing three times over several days about an item missing from my order, and receiving no reply, and there being no phone number on the seller's website, I went to the dispute page online through my credit card, and there the merchant profile included a phone number. I called it, as one last attempt before filing the dispute. Keith Gossett, the owner, answered the phone. He apologized profusely and said that he suspected that my emails must have gone into his spam folder. He said that his phone number was not listed on Bucky's Bargain Vaping website because it's his work phone, and he can't be receiving calls at work. He sent a new package with the item that was left out of the first shipment, and included a free T3S clearomizer. He sent me a follow up email saying that my emails had, indeed, gone into his spam folder.
Good and bad. I won't order there again because of this situation. I use email with my clients, more than the phone, and every time I see that I have something in my spam folder, I check it, because I know that perfectly legit client emails sometimes go into spam for reasons I cannot figure out.
One the owner knew what happened, his response was swift, and I believe this is an upright seller with good customer service intent, but without the means of really providing it. He needs at least a cell phone to be listed on his site, in addition to the one and only email address.
