Returned my NPRO(PeeWee model) in exchange for the penstyle. Took about 2 weeks for the exchange and I had to pay for shipping for Both Items! Then when the Penstyle gets here the atomizer craps out in 4 days. Now I dont get any response to Email or "Contact Us" message system on thier website. Customer service used to answer my email within a day. Now nothing in 5 days?8-o