Hey Bloogers, I'm sure those of you who've contacted customer support in the past already know who I am, but I wanted to formally introduce myself to all current and would-be Bloogers! My name is Gaz (Gazmend is the full name...I'll spare you guys though ), and I've served as the head Customer Support Specialist at Bloog for over a year now. During my tenure, I've developed an intense passion for the Bloog brand and product lines, and have worked hand in hand with customers to ensure a smooth and seamless transition from analogs over to electronic cigarettes. If you have any questions about our existing products, where to start, technical issues, or general feedback regarding anything Bloog-related, drop me a line and I'll make sure to answer any questions you might have. Looking forward to hearing from you!