Does anybody have any experience with Focalecig in regards to lost packages?
I ordered a Waidea flask clone a few weeks ago, which shipped on the 2nd. It actually made it to the US pretty quickly, and
through customs even quicker. But there has been no updates on the tracking number since it left San Francisco on the 6th. After some email exchanges with Eleven from Focal, I'm starting to get concerned.
First Eleven replied with tracking information for a different package than mine.
Well that's not my package. My package shipped on the 2nd and made it
through San Francisco on the 6th. After telling him about that, I got this response.
I haven't contacted my local post office yet, but I have checked on filing a missing item claim online, but the USPS won't process it due to it being an international mail item.
So basically if my package never arrives, I'm out $70.
Has anybody had better experience with Focal if/when their packages have gone missing?