Supplier Negative Review
Name of retailer:
focalecig
Date of your initial complaint to the supplier
May 16, 2015
Method used when initiating complaint with retailer
Email
Ticket number (if you were issued one)
General nature of complaint
Shipping
Briefly describe your problem or issue
Jumped in on a group buy for a Black Oak mod. Time goes by, no shipment, no emails, order unknown. Checked via e-mail and was told on two occasions that shipment was pending. Still no mod. Finally was told by Doris that I could cancel and receive a store credit. That's okay I said, I'll just order a different device.
Coupon code does not work! Been trying to use it for over a month now. Looks like I'm out the money.
Be very alert when using this vendor. Pay only with Paypal, and be prepared to use them for resolution of your transaction.
Coupon code does not work! Been trying to use it for over a month now. Looks like I'm out the money.
Be very alert when using this vendor. Pay only with Paypal, and be prepared to use them for resolution of your transaction.
