Killer Juice Website Troubles

Discussion in 'Killer Juice' started by Vaylianne, Jun 27, 2014.

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  1. Vaylianne

    Vaylianne Full Member

    Every time I go to register or checkout it comes up with a 'webpage not available' message. I thought maybe it was my computer or browser causing the issue so I've been furiously tinkering with security settings and wiping cookies/cache and whatnot all morning. Then about an hour ago the checkout button started working and I entered in my info only to have it give the error message again when I tried to complete the order. Not sure what to think now other than there's a devious, giggling website god out there trolling the hell out of me.... :p

    Anyone else having this issue? Thoughts on fixing it or what the problem might be?


    P.S. - I'm having the same issue with any online store that uses gostorego. I've added it to all of my allowed websites to no avail.
  2. Nick N

    Nick N Super Member Verified Member

    Placed an order last night around 11 pm (EST) using Chrome on my Windows 7 PC.
  3. Vaylianne

    Vaylianne Full Member

    Thanks Nick. Probably on my end then. Do you mind going to the website now and clicking the log in button to see if it gives you the error message? If it does, I will just find another computer to put the order through.

    Edit: I'm using Chrome on Windows 7 too. It has to be some sort of ad blocker or firewall causing the issue I think.
  4. tencars

    tencars Senior Member Verified Member ECF Veteran

    Using Firefox browser with Windows 7 64bit and everything works for me. :)
  5. Vaylianne

    Vaylianne Full Member

    Ha! I switched around some DNS settings and voilà! Finally got to place my order. :) Thanks for responding and checking the website you two.
  6. Walt83

    Walt83 Registered Supplier ECF Veteran

    There was a bug on Magento... Sorry about that but I am glad it is working :D
  7. kd2751

    kd2751 Senior Member Verified Member ECF Veteran

    I had a problem when trying to order some shake specials. I placed a successful order for some during that sale. I was going to order more after reading some shamrock shake reviews and could not get the order through. I did a contact us but did not hear anything back. I have since ordered again and had no problems. I think the site sometimes has problems. Too bad; no shamrock shake to try. Not in my budget now unless on sale. Maybe next time.
  8. Vaylianne

    Vaylianne Full Member

    Next time you have trouble with the site:

    1.) Go to Control Panel
    2.) Click 'View network status and tasks' (It's under Network and Internet)
    3.) Click 'Change adapter settings' in the sidebar.
    4.) Right click 'Local Area Connection' and click 'Properties' on the drop down menu.
    5.) Click 'Internet Protocol Version 4' and click 'Properties.'
    6.) Click to 'Use the following DNS server addresses and type in the first box and in the second.

    If you were having the same problem I was with Magneto with it not letting you check out or sign in, this should clear it up. These instructions are for Windows 7. :p
  9. Walt83

    Walt83 Registered Supplier ECF Veteran

    Wow nice instructions!

    We are in the process of creating a whole new website with all new features. Sorry for any issues.
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