1. Take part in the #WeAreVapor campaign

    Dear Guest, 

    The  #WeAreVapor campaign has just launched and needs your help. This is a massive push to get vapers and vapor businesses visible, and make Congress aware of the Cole-Bishop amendment. It is being organised by the Vapor Technology Association. 

    Please take a minute of your time to take a look at the site to see how you can get involved. 


    Dismiss Notice

Sample - Defective or wrong product issue : oldsoldier

Discussion in 'Reviews of Suppliers - Negative' started by oldsoldier, Jan 21, 2013.

Thread Status:
Not open for further replies.
Image has been removed.
URL has been removed.
Email address has been removed.
Media has been removed.
  1. oldsoldier

    oldsoldier Retired ECF Forum Manager Verified Member ECF Veteran

    Supporting member
    Dec 17, 2010
    Lurking in the shadows
    Company name
    Sample ​
    Date of your initial complaint to the supplier.
    1 January 2013 ​
    How did you contact the supplier
    Website ticket system ​
    Ticket number (if you were issued one)
    CW-13129845XYZ ​
    General nature of complaint
    Defective or wrong product ​
    Briefly describe your problem or issue
    In late December 2012 I ordered a widget from [company name here]. On 5 Jan 2013 I received the package and found that I had been shipped a gadget instead of a widget.

    I contacted [company name] and spoke with CSR Classwife and she informed me on 1/5/2013 that you would issue a RMA. I still have not received the RMA, nor have I received shipping confirmation for my widget. Repeated attempts to resolve this issue have gone unanswered. I PM'd on 6 jan 2013, emailed on 7 Jan 2013, and even attempted to call on 8 jan at 2:37 PM EST but got referred to voice-mail.

Thread Status:
Not open for further replies.

Share This Page