Supplier Negative Review
Name of retailer:
VapingBest.com
Date of your initial complaint to the supplier
Jan 15, 2016
Method used when initiating complaint with retailer
Email
Ticket number (if you were issued one)
Order #2112
General nature of complaint
Shipping
Briefly describe your problem or issue
RIP-OFF AND FRAUD ALERT! - VapingBest.com
From Baton Rouge, LA - I initially ordered the Kangertech subox Mini Starter Kit ($49.99) from VapingBest.com through PayPal on January 14, 2016. The funds were deducted from my PayPal account the same day. When placing the order the items showed in stock at their US Warehouse but after checking the post-order tracking number I discovered that the items were actually being shipped from China and not from the US Warehouse. I emailed the company’s customer support contact 'David' and was initially told they were out of stock at the US Warehouse so the order was rerouted to their China distributer (without my approval). David said to wait 5-7 working days for delivery. I also requested a support contact phone number and was not offered any telephone number to call. David did offer me a 10% off coupon code on my next purchase…wow!
A week later after no delivery I emailed David again and was told to wait a few more days. After a few more days I emailed David again and was told wait even longer. Over the next 2+ weeks the USPS tracking number I was given continued to show 'Originating post is preparing to dispatch this mail piece' still in China with no other activity since the order was first placed. It's now over two weeks (16 days) later with no delivery or tracking updates and David the VapingBest.com support agent is no longer replying to my emails. I am now disputing the transaction through PayPal and requesting a full refund and the order be cancelled.
If you enjoy the aggravation and hassle of ordering from an online store and never receiving your product then you might want to try VapingBest.com. If you would rather deal with a legitimate company that operates with honesty and integrity then I suggest staying far away from VapingBest.com at all costs. All I can say at this point is thank goodness for PayPal transaction dispute.
Review follow-up…Interestingly enough, while doing some post-transaction research concerning VapingBest.com I came across another customer with a similar experience to mine. The parallels are almost exactly the same and even the customer support agent ‘David’ was involved (link provided below & reviews at bottom of webpage)…
http://www.scamadviser.com/check-website/vapingbest.com
Oh and I still have yet to receive any additional email replies from VapingBest.com customer support agent David. It seems just like Elvis…ole David has left the building.
From Baton Rouge, LA - I initially ordered the Kangertech subox Mini Starter Kit ($49.99) from VapingBest.com through PayPal on January 14, 2016. The funds were deducted from my PayPal account the same day. When placing the order the items showed in stock at their US Warehouse but after checking the post-order tracking number I discovered that the items were actually being shipped from China and not from the US Warehouse. I emailed the company’s customer support contact 'David' and was initially told they were out of stock at the US Warehouse so the order was rerouted to their China distributer (without my approval). David said to wait 5-7 working days for delivery. I also requested a support contact phone number and was not offered any telephone number to call. David did offer me a 10% off coupon code on my next purchase…wow!
A week later after no delivery I emailed David again and was told to wait a few more days. After a few more days I emailed David again and was told wait even longer. Over the next 2+ weeks the USPS tracking number I was given continued to show 'Originating post is preparing to dispatch this mail piece' still in China with no other activity since the order was first placed. It's now over two weeks (16 days) later with no delivery or tracking updates and David the VapingBest.com support agent is no longer replying to my emails. I am now disputing the transaction through PayPal and requesting a full refund and the order be cancelled.
If you enjoy the aggravation and hassle of ordering from an online store and never receiving your product then you might want to try VapingBest.com. If you would rather deal with a legitimate company that operates with honesty and integrity then I suggest staying far away from VapingBest.com at all costs. All I can say at this point is thank goodness for PayPal transaction dispute.
Review follow-up…Interestingly enough, while doing some post-transaction research concerning VapingBest.com I came across another customer with a similar experience to mine. The parallels are almost exactly the same and even the customer support agent ‘David’ was involved (link provided below & reviews at bottom of webpage)…
http://www.scamadviser.com/check-website/vapingbest.com
Oh and I still have yet to receive any additional email replies from VapingBest.com customer support agent David. It seems just like Elvis…ole David has left the building.
