vaporsupply - Defective or wrong product issue : Ethan_H

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Ethan_H

Full Member
Mar 28, 2013
22
18
USA
Company name
vaporsupply​
Date of your initial complaint to the supplier.
10 January 2014​
How did you contact the supplier
Email​
Ticket number (if you were issued one)
-​
General nature of complaint
Defective or wrong product​
Briefly describe your problem or issue


I ordered an innokin iClear30s w/ a pack of 1.5 ohm coils on ebay from the vendor vaporsupply.

They sent me 2.1 ohm coils instead. So I opened a case with ebay and also email vaporsupply.
They first replied me saying that they were out of the 1.5 ohm but they would send them to me in 1 week.
I waited 2 whole weeks and emailed them again, but this time they said it was Chinese New Year and it would be another 2 weeks more.
Fine, I'd waited. And meanwhile the ebay case I opened was closed b/c I was thinking that they would do right by me.
I waited until March 04 (purchase was made Jan 10) to contact them again.
No reply.
Emailed again and this time they simply said "Sorry, we don't carry 1.5 ohm."
I was like "Are you kidding me?"
So far they haven't returned any of my further emails.
Avoid this outfit.​
 
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