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vaporsupply - Defective or wrong product issue : Ethan_H

Discussion in 'Reviews of Suppliers - Negative' started by Ethan_H, Mar 11, 2014.

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  1. Ethan_H

    Ethan_H Full Member

    Mar 28, 2013
    Company name
    vaporsupply ​
    Date of your initial complaint to the supplier.
    10 January 2014 ​
    How did you contact the supplier
    Email ​
    Ticket number (if you were issued one)
    - ​
    General nature of complaint
    Defective or wrong product ​
    Briefly describe your problem or issue

    I ordered an Innokin iClear30s w/ a pack of 1.5 ohm coils on ebay from the vendor vaporsupply.

    They sent me 2.1 ohm coils instead. So I opened a case with ebay and also email vaporsupply.
    They first replied me saying that they were out of the 1.5 ohm but they would send them to me in 1 week.
    I waited 2 whole weeks and emailed them again, but this time they said it was Chinese New Year and it would be another 2 weeks more.
    Fine, I'd waited. And meanwhile the ebay case I opened was closed b/c I was thinking that they would do right by me.
    I waited until March 04 (purchase was made Jan 10) to contact them again.
    No reply.
    Emailed again and this time they simply said "Sorry, we don't carry 1.5 ohm."
    I was like "Are you kidding me?"
    So far they haven't returned any of my further emails.
    Avoid this outfit. ​
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