That is definitely unusual. I'm in exactly the same boat. Ordered Mon, not shipped yet. I've not had a delay like this in the 5 or so orders I've placed with them so far.
But, irritation aside (cause I really wanna try my new flavors! lol).... I believe the site said juices all made to order, normally ship within 24-48 hours, and then said, experiencing a higher volume than normal, so we apologize for the 2-3 day delay... What that means to me, is that could take up to 5 days to ship. I know that's rough... believe me, I do. But I've had that happen with every good vendor i've dealt with for juice in the past. Same exact thing (only much longer delays) happened with Annette at Virgin Vapor. She's an outstanding juice vendor, all organic... just best of the best. AND she charges $18 per bottle with NO specials at all. Love the juice, outstanding human being and will go to the ends of the earth to make clients happy, but I just couldn't afford it other than as an occasional special treat. That's honestly the only reason I went hunting for new vendors, because I'm on a fixed income, and flat out couldn't afford the 3ish ounces I vape per month at that price.
And why I was so excited when the TVR juices were about as good, and average (for me... I get all VG, plus a flavor boost, so that's an extra $1.50 per bottle) $11.50 per ounce (for the flavors of the week) and $13.50 an ounce when I use the '3 ounce for $45 (all vg)' special, and the 10% off coupon. Anyway, it got to the point where Annette was working alone, got super great reviews and her popularity exploded... then was having a major delay in shipping because each bottle is individually prepared.
My guess is the exact same thing is happening to Josh and Jess (the TVR owners, I believe), because they're just coming off a recent sale, so orders go thru the roof. Guessing they're just understaffed and will have short delays and growing pains till they get a new employee trained up to improve the turn around time. Happened with a bunch of other juice vendors, too. All these little internet vape places, when they get popular, have to go through it. Guy who sells me my cartos super cheap at CrystalClearVaping actually doesn't turn on his site on days when he's super busy, so you have to go back again and again and pray he's open. rofl
Its horrible on our end, of course. I'm just super sorry you're having this experience on your very first order! That's such a bummer, I know! Especially if you're dissatisfied with what you're vaping now. Are you doing ok with juice, or are you in a vapemergency and need some right away? I could probably hook you up with a few days worth, no problem if you're stuck. Only thing is now US mail is taking a year and a half! lol But let me know if you're in trouble. You (or I would be glad to help you) could even go to your local vaping forum here... for instance, I'm in the vaping In Phoenix group... and I'd bet someone very close to you could hook you up in a day or two if you're close to running out.
Best thing I found with virgin vapor when this happened (so I'm going to plan for same with TVR, just in case) is to get yourself ahead in juice orders like 2 weeks... So if/when this happens you don't get stuck. I've so been stuck and its not at all fun. But if you need me to mail you a little 'tide you over' bit, or help you find someone local, just PM me, Ok? I see you're a veteran, so guessing you've got it figured out, but just in case. I'm so sorry this is happening first order, but I'm all but certain when you get your juice you're gonna be super happy. I sure was. Thought I was gonna get bargain basement, just tiny bit better than Dekang quality at the discount prices, so I was amazed at how good they were. Let me know if you need any help... I'm happy to do whatever I can. And so sorry! This just started happening. I'm surprised myself about this.
But, irritation aside (cause I really wanna try my new flavors! lol).... I believe the site said juices all made to order, normally ship within 24-48 hours, and then said, experiencing a higher volume than normal, so we apologize for the 2-3 day delay... What that means to me, is that could take up to 5 days to ship. I know that's rough... believe me, I do. But I've had that happen with every good vendor i've dealt with for juice in the past. Same exact thing (only much longer delays) happened with Annette at Virgin Vapor. She's an outstanding juice vendor, all organic... just best of the best. AND she charges $18 per bottle with NO specials at all. Love the juice, outstanding human being and will go to the ends of the earth to make clients happy, but I just couldn't afford it other than as an occasional special treat. That's honestly the only reason I went hunting for new vendors, because I'm on a fixed income, and flat out couldn't afford the 3ish ounces I vape per month at that price.
And why I was so excited when the TVR juices were about as good, and average (for me... I get all VG, plus a flavor boost, so that's an extra $1.50 per bottle) $11.50 per ounce (for the flavors of the week) and $13.50 an ounce when I use the '3 ounce for $45 (all vg)' special, and the 10% off coupon. Anyway, it got to the point where Annette was working alone, got super great reviews and her popularity exploded... then was having a major delay in shipping because each bottle is individually prepared.
My guess is the exact same thing is happening to Josh and Jess (the TVR owners, I believe), because they're just coming off a recent sale, so orders go thru the roof. Guessing they're just understaffed and will have short delays and growing pains till they get a new employee trained up to improve the turn around time. Happened with a bunch of other juice vendors, too. All these little internet vape places, when they get popular, have to go through it. Guy who sells me my cartos super cheap at CrystalClearVaping actually doesn't turn on his site on days when he's super busy, so you have to go back again and again and pray he's open. rofl
Its horrible on our end, of course. I'm just super sorry you're having this experience on your very first order! That's such a bummer, I know! Especially if you're dissatisfied with what you're vaping now. Are you doing ok with juice, or are you in a vapemergency and need some right away? I could probably hook you up with a few days worth, no problem if you're stuck. Only thing is now US mail is taking a year and a half! lol But let me know if you're in trouble. You (or I would be glad to help you) could even go to your local vaping forum here... for instance, I'm in the vaping In Phoenix group... and I'd bet someone very close to you could hook you up in a day or two if you're close to running out.
Best thing I found with virgin vapor when this happened (so I'm going to plan for same with TVR, just in case) is to get yourself ahead in juice orders like 2 weeks... So if/when this happens you don't get stuck. I've so been stuck and its not at all fun. But if you need me to mail you a little 'tide you over' bit, or help you find someone local, just PM me, Ok? I see you're a veteran, so guessing you've got it figured out, but just in case. I'm so sorry this is happening first order, but I'm all but certain when you get your juice you're gonna be super happy. I sure was. Thought I was gonna get bargain basement, just tiny bit better than Dekang quality at the discount prices, so I was amazed at how good they were. Let me know if you need any help... I'm happy to do whatever I can. And so sorry! This just started happening. I'm surprised myself about this.
