101vape?

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The Vagabond

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OK this just sucks!

all this talk about the MVP2 made me break down and whip the credit card :facepalm:
I had told myself I was done buying vape stuff for this month, but NO! you guys had to go on and on about how great this baby is, and finaly broke down my resistance ..... after all I reasoned, when it gets here it will be next month .....

but then after pulling the trigger I noticed the hammer ......
yep had to make yet another order for the hammer, but I got you guys back I bought the last 18350 flat top....
Check

its here ! its great!
405 on the puff counter so far - two tank fulls of peach - id say this thing is peachy
 

Born2Hula

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Got mine in two days. I adore this after having come straight from an eGo and having been vaping just three weeks now. It's a whole other ball game. It was fully charged out of the box. Have a protank 2 sitting on it and it's perfect. A friend also bought one and there are two girls at my office about to buy one each by the end of the weekend.

meanckz, thank you again for recommending this in my thread. I'd give you gold if I could. :p
 

ArcherB

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My wife ordered my MVP2 on the late on Saturday the 26th and it said "Delivered" on the Wednesday 30th. Unfortunately, "Delivered" doesn't mean "In your mail box". According to the local post office manager, "Delivered" means, "We don't know what happened to it."

As for 101Vapes, it looks like they did everything they were supposed to do. They packed and shipped it very fast and punted it to our incompetent postal carriers who either dropped it in the wrong slot or she's enjoying it herself. We've opened a ticket with 101Vapes, but I don't know if they are going to do anything. So far, about all they've done is confirm our address. They didn't do anything wrong, but we paid for something that we never received. And since they paid for the shipping, I have no recourse with the post office.

After losing $100 to FastTech's shipping problems, I thought I'd have better luck with an American shipper. Unfortunately, that's not the case. So far, the only difference is that the stuff shipped from within American gets lost within a week whereas the Chinese stuff takes about a month.
 
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permafrying

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Ya the post office isn't always very reliable I've had a few shipments lost usually the vendor just sends a replacement out and starts a claim with the post office to get there money back. Standard shipments are insured up to 50 I believe so it shouldn't be a problem for them to get paid I don't see why they they wouldn't replace it have you tried to contact them.

Sent from my DROID RAZR HD using Tapatalk 2
 

ArcherB

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Ya the post office isn't always very reliable I've had a few shipments lost usually the vendor just sends a replacement out and starts a claim with the post office to get there money back. Standard shipments are insured up to 50 I believe so it shouldn't be a problem for them to get paid I don't see why they they wouldn't replace it have you tried to contact them.

Sent from my DROID RAZR HD using Tapatalk 2

We've contacted them. So far, their response has been to confirm the shipping address and then we received an automated email asking us to review the product. "You've recently purchased a blah-blah-blah... Tell us what you think about it!" They are playing with fire on that one. I think I'll wait to see how they handle this before submitting an open and honest review.

Like I've said on another thread here, I've heard nothing but good things about 101. I get to find out first hand if that reputation is warranted.
 

permafrying

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We've contacted them. So far, their response has been to confirm the shipping address and then we received an automated email asking us to review the product. "You've recently purchased a blah-blah-blah... Tell us what you think about it!" They are playing with fire on that one. I think I'll wait to see how they handle this before submitting an open and honest review.

Like I've said on another thread here, I've heard nothing but good things about 101. I get to find out first hand if that reputation is warranted.
Well best of luck. I've heard Allot of good things as well but this is kind of a huge test we'll see how well the value there customers

Sent from my DROID RAZR HD using Tapatalk 2
 

ArcherB

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Well best of luck. I've heard Allot of good things as well but this is kind of a huge test we'll see how well the value there customers

Sent from my DROID RAZR HD using Tapatalk 2

They pulled a FastTech on me and told me wait a week to see if it shows up. They did not say what would happen after a week, just to wait one.

The charger for my Ego batteries has died leaving me with nothing to vape with. I'm done.
 

Pinggolfer

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They pulled a FastTech on me and told me wait a week to see if it shows up. They did not say what would happen after a week, just to wait one.

The charger for my Ego batteries has died leaving me with nothing to vape with. I'm done.

To be fair you received a shipping email with tracking number. Following the tracking number it shows up at your post office then shows delivered. The post office messed up not Vape 101. I'm sure they notified USPS and a week may solve the problem.
 

ArcherB

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To be fair you received a shipping email with tracking number. Following the tracking number it shows up at your post office then shows delivered. The post office messed up not Vape 101. I'm sure they notified USPS and a week may solve the problem.

I agree that it was the post office that screwed up, but frankly, that's not my problem. The bottom line for me is that I ordered something and never received it. I've tried to take it up with my post office and they made it clear that they can only deal with the shipper. Either 101Vapes will take care of me or my credit card company will. Waiting another week will resolve nothing but delay whatever the inevitable will be. So far, being nice is not working and my patience is really close to expired.

When they tell me they can't send me another one because they are out of stock, I'm going to blow a fuse. They had stock when we opened this issue with them.
 

lisancentraltx

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Yeah, I agree... you bought it, they shipped it, tracking and everything, it was delivered, and now the store needs to replace it? Eh, if they do, there'll be 1000 others trying to scam them for free stuff. Your beef is with the post office, not 101vapes.

...and I still think your wife will give it to you on your birthday tomorrow and you'll have to issue 1000 apologies to everyone involved LOL
 

Pinggolfer

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If you contact your cc company they will reverse the charge and Vape 101 will have to send them a letter, copy of your order, and copy of USPS tracking. In a week or two they will charge you the amount and close the dispute. At this stage Vape 101 will do nothing more. They did their best by shipping within 2 days of receiving order.
 

ArcherB

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Yeah, I agree... you bought it, they shipped it, tracking and everything, it was delivered, and now the store needs to replace it? Eh, if they do, there'll be 1000 others trying to scam them for free stuff. Your beef is with the post office, not 101vapes.

...and I still think your wife will give it to you on your birthday tomorrow and you'll have to issue 1000 apologies to everyone involved LOL

I tried the post office. They won't help me since I didn't pay for shipping. I didn't ship it, 101 Vapes did and the shipper assumes the responsibility. I can't even file a claim. That's not my policy. That's the post office.

If I was trying to scam, I would have called American Express and had them refund my money directly. Also, I would have ordered something a lot more expensive than the MVP2 they had on sale. I would have ordered 10 Evics and had a field day on Craigslist. If you're going to scam, go big!

My point in these posts is to let everyone know how 101Vapes will handle the situation. I really hope I can end this little mini-thread by saying that they take care of their customers and recommend them to everyone. Up to this point, I've heard nothing but good things about 101Vapes. I really want second that. If they are stand up guys, I want to show the world that they are. If they are not, I want to warn as many people as possible. Ordering products online should not be a gamble.
 

ArcherB

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If you contact your cc company they will reverse the charge and Vape 101 will have to send them a letter, copy of your order, and copy of USPS tracking. In a week or two they will charge you the amount and close the dispute. At this stage Vape 101 will do nothing more. They did their best by shipping within 2 days of receiving order.

We paid for it with the American Express Card and they are very good about this sort of thing. I've been a customer of theirs for well over 20 years and in that time, I've had to make two claims. Neither was a problem. Even if they have to eat the charge themselves, they would rather eat the $40 charge than lose a customer that pays them $50 every year for nothing more than the privilege of carrying their card. I'm not worried about getting my money back. I just want what I paid for.

I am hoping is that 101Vapes will file a claim with the Post Office and get their money back. I understand that they did their part to fill the order. However, I didn't receive it. I did my part by placing the order. If ordering from 101Vapes is a risk, I will gladly tell the world that if there is a mistake, it will be the customer who pays for it. Like I said above, I sincerely hope that's not what happens.

Either 101Vapes made a mistake in the way they shipped it or I made a mistake ordering from 101Vapes. Do you honestly think that 101Vapes wants the word to get out that ordering from them is a mistake? If I were a retailer, I wouldn't want that. We'll see what happens.
 

muzichead

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We paid for it with the American Express Card and they are very good about this sort of thing. I've been a customer of theirs for well over 20 years and in that time, I've had to make two claims. Neither was a problem. Even if they have to eat the charge themselves, they would rather eat the $40 charge than lose a customer that pays them $50 every year for nothing more than the privilege of carrying their card. I'm not worried about getting my money back. I just want what I paid for.

I am hoping is that 101Vapes will file a claim with the Post Office and get their money back. I understand that they did their part to fill the order. However, I didn't receive it. I did my part by placing the order. If ordering from 101Vapes is a risk, I will gladly tell the world that if there is a mistake, it will be the customer who pays for it. Like I said above, I sincerely hope that's not what happens.

Either 101Vapes made a mistake in the way they shipped it or I made a mistake ordering from 101Vapes. Do you honestly think that 101Vapes wants the word to get out that ordering from them is a mistake? If I were a retailer, I wouldn't want that. We'll see what happens.

Unfortunately this is a somewhat common occurrence with USPS... They screw up way more than any other carrier out there and "WE" are the ones that suffer for it. Going about it in the manner you are is not the resolution to it though. The manner in which you are going on and on about 101Vape CS only stands out as a negative, not against them, but against you. You contacted them and they contacted USPS and it is in the hands of whomever is investigating the matter at USPS. That investigation can take up to 30 days after USPS receives all the info from the vendor. No need to put blame on 101Vape for something they have no control over. You even said something to that effect in one of your previous posts, ("As for 101Vapes, it looks like they did everything they were supposed to do. They packed and shipped it very fast and punted it to our incompetent postal carriers who either dropped it in the wrong slot or she's enjoying it herself."),... On top of this, you also had a problem with Fasttech shipping as well!!

Almost forgot.... Ordering online is a gamble!!! We read about it everyday it seems on this forum. It really seems to be an even bigger gamble for you though...
 

ArcherB

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No need to put blame on 101Vape for something they have no control over.


Exactly, and I would like to add that the whole point of this is to give 101Vape a chance to make it right so I can tell everyone what a wonderful company they are. So far, 101 has been working with us and seems willing to help. Their last message said that they had no control over the situation, but if it doesn't show up in a week, they would be willing to help. Right now, I could not ask for anything else. They have been much more responsive and friendly than anyone else we've dealt with. I haven't been clear on this, but my beef is not with 101Vapes, provided they do whatever they can to make it right. Waiting a week was not my first choice because these Marlboros taste like... ...., and I'm a bit edgy and VERY frustrated.

Let me say again, and bold for effect, As of right now, 101Vapes rocks, as long as they keep working with us, I can't complain, but I probably will anyway.

And my issues with FastTech are the same that everyone else is facing. I can't claim that the issue there was necessarily bad luck on my part. I just didn't have the good luck that others had in receiving their stuff. FastTech did drop the ball, however. When tracking said that the shipment was RTS, they should have sent a new one out right then and there and stopped making me go through the rat maze.

As a side note, let me tell you an unrelated story. I used to work in the printing business, or at least with I worked for a company that sold equipment to people in the printing business. While doing a training session someone told the story as to why they paid so much more for a particularly expensive piece of equipment than they had to. The answer dealt with support. This company had ordered an expensive, mostly metal piece of equipment that was shipped on a flat bed trailer. During this shipment, it rained and all the little intricate metal pieces of this particular device rusted. With so many pieces, it was not possible to take them all apart and clean them individually. When the company that made the equipment was called about it, they sent another out that day, free of charge. Now, keep in mind, this was a $5000 piece of equipment and it was shipped through an independent contractor with no insurance. The company ate the cost. The print shop was so amazed at the service, they remained a customer for over 20 years and the company that made whatever part it was made their money back 10 fold by the time it was all said and done.

Is it a true story? I have no idea, but it was a story that the owner of my company had heard before and we had been offering that level of service to everyone. We were selling machines photo kiosks that cost over $20,000 each, seven at a time to a large chain store when our main competitor (Kodak) was offering them for free. Even though Kodak arguably made a better product and was offering it for free (they made the paper and would make their money back), their service was so poor that our customer stuck with us. Also note that Kodak is out of business. The company I used to work for is still selling photo kiosks.
 

CommaHolly

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Oy, you've had bad luck, Archer,,,,,,,I hope they find it for you.

I do agree that 101vapes has SOME responsibility to HELP YOU find your package,,,,,,,,if the post office won't work with anyone but the shipper, then they (the shipper) need to step forward and help you find it.

I am hopeful that is what they are doing. crossing my fingers.
 
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