1st class shipping?

[Dream]

In the past I was able to order from Vapor Station with reasonable shipping prices. But today there is no first class option and priority mail costs more than 50% of my order.

What's up with that?

signed,
a loyal fan & advocate

 

[eric]

If the order weighs over 13 ounces we can't ship it out first class. That's the limit unfortunately. The next option is Parcel Post, but the savings is so miniscule compared to Priority, we figured we'd leave the option out. We had it before, but it was just confusing people.

 

[Dream]

If the order weighs over 13 ounces we can't ship it out first class. That's the limit unfortunately. The next option is Parcel Post, but the savings is so miniscule compared to Priority, we figured we'd leave the option out. We had it before, but it was just confusing people.

There is no first class option.
You are charging $6.65 for 1oz bottle.
1oz (~30ml) + bottle <<< 13oz!

The postage fees of a recent order from December from Vapor Station for 3x 30ml bottles, 1x 15ml bottle, 1x 10ml bottle were only $3.59.

I don't mind if you increase prices, if you must. But charging us $6.65 (or more) whether we buy 1oz or 13oz? Really?

 

[Dream]

cart:
PicPaste - Screen_shot_2012-01-23_at_3.57.26_PM-A0JuaoPM.png

delivery options:
PicPaste - Screen_shot_2012-01-23_at_3.56.21_PM-hiwsy8Tg.png

 

[jbmcdan]

that's odd, dream -- I noticed that the first class option disappeared if I had more than 3 30ml bottles in my cart...then it jumped to 8.65 priority. I just changed my order to only get 3 bottles and still see first class options --

 

[eric]

Hmm, I know the post office made some changes... let me check... maybe they have a new weight limit rule.

 

[eric]

The old glass 30ml bottles weigh about 3.1 ounces. The new 30ml plastic bottles weigh 1.6 ounces.

I'm not the programmer, so I can't fix this myself if it's a coding issue. USPS just had a price change, so the software they provide for pricing and whatnot might be bugged out. I'll look into it right now, though! Thanks for bringing it to my attention...

 

[eric]

OK, I thiiiiink I got it working. Please let me know if it's still problematic...

Thanks!
Eric

 

[Dream]

OK, I thiiiiink I got it working. Please let me know if it's still problematic...

Thanks!
Eric

Whatever you did, .. it worked.
Thank you kindly!

 

[Flying Mystic]

Thanks for addressing this. I had the same issue, was going to make a small sample order and decided not to because of shipping costs. Glad to know it's fixed.

 

[Dream]

All is good in the world now that I've got my Frisco & Tampa (and Tennessee and Texas ...).

 

[eric]

Woohoo!

We're closed for the next week while we move. We'll be back up and running next Friday.

We'll be adding some sale items to the site tonight. Mostly 120mls and a few 15mls.

 

[Speezix]

Are you still in New England?

 

[eric]

Nope, we're back in Texas. Some family/personal issues brought us back. Anne is happy about it, though! She wasn't fond of the snow.

 

[Speezix]

Well, can't say I blame you! I will miss having a close-by awesome vendor! You'll still be my go-to however .