His site is called Rockymoutainvapor.com.... shoot him an email... He normally answers mine pretty quickly...Good luck
.there have also been issues with the setting of the connector (too high & too low) in the PD adapter
I don't think things will have worked out well for me until I get a new Prodigy--but thanks for the thought. Though I realize this is still a new technology and the kinks are still being worked out, ideally "user error" should be no more of a consideration than it is for regular cigarettes. From what I've seen, though, I think the suppliers should be more upfront about the potential bugs and fragility of their products, putting the information right on their websites, instead of assuming that all their customers will have the time or inclination to delve into this forum. I came across some very angry posts by disappointed newbies, some of which went as far as to accuse this entire forum of being a scam run by the providers.
Boy is my face red. Yesterday I figured out the cause of the atomizer failures and it was indeed a case of user error--but not any of those suggested in this thread. Prior to buying the Prodigy I had purchased one of Trog's SDs. Simply put, I thought the batteries were interchangeable. My only excuse is that I've never before come across batteries of the same size and shape that didn't have the same voltage.