Hi all: As many of you know, or may remember, I placed an order with Imeo. Haven't received my order yet and got a little concerned if in the future I'd need to send the device back to Imeo. I was concerned about the cost of shipping.
You see, as I've mentioned on a previous thread my husband has lung cancer. He's going to take an early retirement and of course as with most people who live on a retirement budget, it's much less than what regular income usually is, plus of course the cost of medical bills.
I wrote Imeo with this concern just a little while ago and asked him if I could get a full refund.
It didn't take him long at all before I noticed in my paypal account was a full refund waiting for acceptance.
On top of that I received the absolute nicest private email from Imeo and his only concern was with my husband's health and me. He never asked any questions about the refund, never said anything that made me feel bad, he only said that he wished us the best and that he would always be here for me or us.
I just wanted to give a public thank you and let others know that it isn't just money that makes Imeo nice. Even when he's giving money back, he's absolutely the nicest person.
I'm sure, as I've seen, when someone steps on his toes he may yell out, but when it comes to money or returning money, he doesn't care, he'll be there for us and he was and is.
So, Imeo, publicly I thank you so much!
You see, as I've mentioned on a previous thread my husband has lung cancer. He's going to take an early retirement and of course as with most people who live on a retirement budget, it's much less than what regular income usually is, plus of course the cost of medical bills.
I wrote Imeo with this concern just a little while ago and asked him if I could get a full refund.
It didn't take him long at all before I noticed in my paypal account was a full refund waiting for acceptance.
On top of that I received the absolute nicest private email from Imeo and his only concern was with my husband's health and me. He never asked any questions about the refund, never said anything that made me feel bad, he only said that he wished us the best and that he would always be here for me or us.
I just wanted to give a public thank you and let others know that it isn't just money that makes Imeo nice. Even when he's giving money back, he's absolutely the nicest person.
I'm sure, as I've seen, when someone steps on his toes he may yell out, but when it comes to money or returning money, he doesn't care, he'll be there for us and he was and is.
So, Imeo, publicly I thank you so much!