A shoutout to Roar and Hurricane

[malachi]

I gotta give a big shout-out to Roar and Hurricane vapor.

Shout-out #1: Last week, I ordered some juice from Roar vapor. When I went to check on the order, its website did not recognize my email address. I emailed Mike with some identifying info and he immediately corrected it. No fuse, no muss. All done within a couple of hours.


Shout-out #2: I ordered some juice from Hurricane vapor, also last week (I'm "testing out that new VAMO "). When I got the tracking number and looked it up, it said that the shipment had been delivered to Mason, IA on Oct. 2012.

Yep, Mason, IA. . . Oct., 2012

I live in MN and well. . . you know that it is not 2012!

I emailed Hurricane and got a quick response from Lisa who called USPS. Their story was that they recycle the tracking numbers and oh yeah they have to update that stuff, too. Lisa sent me the information from USPS and the updated estimated shipping date. She then emailed me the next day when she checked the tracking number herself to make sure it had been corrected.

This is great customer service. Some might say that this is how customer service should be in the first place, and that is a valid point. But when I experience service this responsive to the customer, I just got to give' em a big thumbs up!








Malachi

 

[misterholidayhouse]

I have also had great customer service from Lisa at Hurricane Vapor. One of my order items ran out of stock between the time I ordered it and the time the rest of my order shipped. She emailed me plus included a very nice hand written note in my shipment. The back ordered bottle shipped a few days later with free shipping. She also shipped my last two combined orders for free since they totaled the amount required for free shipping. I was aware of their free shipping policy but didn't ask for it as I had initially been under the amount required on the first order, and then impulsively placed another order a couple days later. She took it upon herself to offer me the shipping discount and combined the orders into one shipment. Great folks and really great juice!

 

[Racehorse]

Hurricane Vapor makes some really awesome juice.

Specifically, "Galleta Dulce", which is " thick and sweet cookie flavor that is complimented by dulce de leche caramel, hazelnut, brown sugar, and a hint of citrus."

Sounded great, and interesting..........and it was! Much more complex than some of the cookie dough type flavors that are so one-note that I've had.

all these flavors work so well together, I thought it was quite an interesting vape.

 

[malachi]

Hurricane Vapor makes some really awesome juice.

Specifically, "Galleta Dulce", which is " thick and sweet cookie flavor that is complimented by dulce de leche caramel, hazelnut, brown sugar, and a hint of citrus."

Sounded great, and interesting..........and it was! Much more complex than some of the cookie dough type flavors that are so one-note that I've had.

all these flavors work so well together, I thought it was quite an interesting vape.

Yeah, I have been looking at the one. I am into their Miami lemon drop and I am trying out the Peaches and Irish Cream and the berry jello shots this time.

 

[misterholidayhouse]

If you enjoy complex flavors, try their recently released Cinnamon Roasted Almonds. Really incredible!