A vendor that wants to make his customers happy!!

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juicyfer

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Mar 22, 2011
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Leoma TN
How many vendors out there really care about making a customer happy??Most vendors I have bought from only cared about what they make off there products!Some will sell you e cigs that look like ego's and are from somewhere in china,where they paid $1.00 a peice for 1000 or so and charge you $16.99!!Then there are those that sell you atomizers for $7.99 a peice that you paid insurance on for it to go out in 2 days and then they want you to pay to have it shipped back to them so they can determine what happened to it,knowing when they receive the damn thing they can't tell any more than you can what happened to it except its burned out,usually broke where it's soldered (IKENVAPE)!!That is not the case with rick!!I bought a e-power from him a few weeks back and after receiving it I thought to myself who would be seen carrying this thing around??I wished I had got the copper instead of a e-power that didn't even run at 3.7 volts!So I emailed rick and asked him if I could exchange it for a copper and the accessories needed for the copper?I thought to myself there is no way he will do this but all I can do is try!!Well about 10 minutes later I received a email from rick that said to just send it back to him and decide what I wanted to get and when he received it he would send what I wanted!!He even took the time to help me figure out what the difference in the prices and what I needed that would work with my copper since I wanted to use it at 6 volts sometimes and 3.7 at others!Now that is a vendor who cares about his customers the kind that are few and far between!!I have been using the copper for about a week now and I absolutely love it!!If you are looking for one of the best vendors out there if not the best with the best mod on the market ,then look no further!!You have found it rick at VaporAlley.com!!!Thanks again rick you got a customer for life!Thomas :vapor:
 

jamesd1628

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Jan 23, 2010
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I have to agree, Rick is the best. I ordered a Hex several weeks ago, along with some batts for 6v vaping. Had some issues with the batteries. Of course, the batteries aren't Rick's fault, but he replaced them for free without question. And when there are no product issues (which is the vast majority of the time), he still has the best prices and fasting shipping I've seen from just about anywhere. Definitely my go-to supplier.
 

juicyfer

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Mar 22, 2011
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Leoma TN
I had a question about some of the batteries I left in the comments section after you make a purchase,and rick sent me a email before he shipped my order for more batteries concerning the question I had left,and my father had gotten ill and I hadn't checked my emails for the day and he gave me a phone call before he shipped my order and straightend it out for me.That's not something most vendors would take the time to do and I really appreciated it!I didn't get a chance to tell him that or even give him a thank you I don't think because while I was talking to him daddy was hollering for me to come help him,so if you read this rick I appreciated that and would have liked to have talked a little and got a few pointers but thanks man!!
I have to agree, Rick is the best. I ordered a Hex several weeks ago, along with some batts for 6v vaping. Had some issues with the batteries. Of course, the batteries aren't Rick's fault, but he replaced them for free without question. And when there are no product issues (which is the vast majority of the time), he still has the best prices and fasting shipping I've seen from just about anywhere. Definitely my go-to supplier.
 
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