So AquaVapor isn't making a very good first impression with me. It's probably just me, through. I tried calling them to make sure there isn't a problem with my kit order, which I placed last Thursday evening (so Friday, first thing business wise) because it is still "processing" and hasn't shipped yet, and couldn't get a human....had to leave a voice mail for someone to "call me back as soon as possible". I hate, hate, hate when companies do this...I'd rather hang on hold and wait for the "next available" person to speak with....I know some ppl prefer the voice mail thing, but an option would be nice! Sorry, just needed to vent...