I have no qualms with criticizing anyone. At all. I don't, however, like seeing criticism over someone just not liking a flavor, or saying "what kind of business model is it to close after a certain time?" If they haven't treated you right, flame away. You get no resistance from me.
If anything, I think since they have expanded, more is falling through the cracks. The funny part is that people swore they wanted more of everything, but the sad part I am seeing is that more sometimes creates more problems.
Yeah, I do agree with the first part of your post, completely. Always have or would have found another vendor, you know?
But yeah, some kind of human response would have been nice, even if just contact your post office. I'm trying to take care of my stuff, I have to move, my first surgery is next week, I'm looking at 3 months of surgery, then recovery, then surgery again and recovery. I told them that, I'm not looking for a sob story or anything, I was asking for help. With my order, lol. I ordered something from another company who sells "gourmet" vendors, it looked like the package was stuck, thankfully, I got it today.
I agree, some things are falling through the cracks. And they'll hear about it in my next e-mail, I promise you that. One of the things that was great about Ahlusion was they had great customer service. That seems to be going a bit by the wayside. I just got my correct sized bottle of Chai yesterday. I let them know waaaaay before my orders went out. I was cool with it, I just rolled with it. I asked for Raspberry Cream, I got mixed up Raspberry surprise. (Seriously, they told me what they made, it wasn't even close). Rolled with it again. Then the sample fiasco, that response was terrible. Got aggravated but dealt with it. But this? At least respond to me. You could resend my tracking info, couldn't you have responded to me. And reactivated my coupon code? LOL. I have two, not sure why one isn't working, hasn't been two weeks. Got it on 11/8. Should be fine, says it's invalid. I sent them something about that too.
Feels like something someone should know. I'd think it would be something Wlad would definitely want to know. I should be pretty close to getting that discount thing.
Anyways, sorry, vent or rant over.
