Ahlusion
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You have to wait for them to be open at 10am Eastern and then create your account. They stay open until they reach daily capacity. This is from the man himself, talked to him this morning. So get in there while you can do so.
i placed an order on the 27th and it shipped last nite. couple of those days they were shut down for the holidays. i registered some time ago but this is my first order. looking forward to it. got 6 bottles coming.
It is well worth they wait, they make everything to order, so let it steep for a few days before vaping it.
Shop opens at 10:00am Eastern Time if you cannot order or register, they have reached capacity for the day or they are no longer open.
Usually there small pic that say that they reached capacity and store is closed when this happens.
Well, actually now it is open and working. Was super excited, filled my cart just to find out that they are not shipping internationally
Just finished the last of my Pineapple Cream and waiting on my new order to ship, its a sad day.
I have to disagree. It is an awful way to run a business - and I say this as a business owner myself. I get irritated at the online juice vendors who are constantly closed to new orders. The minute I find a vendor with juices I love that does NOT shut down constantly, I will give all of my future business to that vendor.
I get that it's a cottage industry for many of the good e-juice vendors; I understand that they want to maintain quality control. What they should understand is that eventually vapers are going to get fed up when they can't get what they need and they will look elsewhere. I'll bet that it won't be long before a large company copies juice formulas and runs the little guys out of business. I don't relish this thought at all but that's how it works in business. The small vendors really, really need to take things more seriously and step up their game or they will be swallowed whole.
I would hate to see that happen.
Would you rather have a situation like what happened with Vape Dudes in late fall when the company was so overwhelmed that it took three weeks or more to ship an order? Either way, there are customers lost. At least by limiting its orders and temporarily closing off registration, Ahlusion focused on keeping its existing customers happy. Ahlusion's repeat customers are some of the most ardent consumers on the board, so they'll keep spending money.
I think they'll be alright. There are a number of things built into their business model that some hypothetical small-business-eating juice mega-vendor could never do, and they keep their current customers happy enough with a lot of little extras that I doubt few of them would stray even if your scenario came to pass. Plus, you have to bear in mind that selling retail e-liquid is only part of their total business -- they're not exactly one of the little guys when it comes down to it.
New customers are great. Return customers are your bread and butter, though. Return customers that are satisfied give you free advertising and referrals. One of the reasons A+ has been so busy is because of this. Selling beyond capacity may bring new business in the short term, but it essentially punishes your loyal base in the process.
I hope you're right but I fear you're overly optimistic. Customer loyalty is dynamic, not static.
Usually best not to judge or comment on a business when you know nothing about the scope of what they do, or their business model when it comes to e-liquid... Especially when, as Tez stated, it is only a small part of their overall business, just my 2 cents?
That's an odd thing to say. As a customer, it's most definitely my business to comment. Note that I'm not talking about any one particular business here - there are quite a few of the mom-and-pop e-juice vendors that have supply issues. In the real world, that represents a flawed business model, making the company vulnerable in more than one way. Just saying.
Thanks for confirming the point I was trying to make
It is one thing to judge, which you have every right to do... It is another to judge without any background or information. Considering the generalization you made above, which began as a post in reference to a single company, contains at least 3 instances of misinformation, or lack of information.
Thanks for confirming the point I was trying to make
It is one thing to judge, which you have every right to do... It is another to judge without any background or information. Considering the generalization you made above, which began as a post in reference to a single company, contains at least 3 instances of misinformation, or lack of information.
Find the 3 instances, I wanna play!
1. Saying he's not refering to a single company
2. Assuming that it's a supply issue
3. Hmmm... couple possibilities, but not sure
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I understand your point from a traditonal business perspective. In the extended long term and for the majority of industries and businesses, you are correct. Change, adapt and grow or die. Especially in a new growth industry like this (Lorilard buying Blu is an example).
I think the internet age may be changing some of those old standards. Still don't understand all of the ramifications yet but basically a website is a worldwide store in a single location. Not a single brick and mortar location, no infrastructure required. The new dynamic is at least interesting.
I have spoken to the owner about this and several other business model related topics. He has been very transparent and willing to discuss. I am convinced Wlad knows what he is doing. They have plans for larger scale production to suit more of the mass market with the upcoming Xpress line as well as a plan to continue to support custom configurations/boutique juices.
It is more of a controlled growth plan versus Kripsy Kreme's failed explosive growth strategy from a few years back.
History is littered with very successful small businesses that flopped on expansion/franchise models. Best analogy I can think of is restaurants. Single family operations that have lines everyday, invest in multiple franchises/locations only to have the product and cash flow suffer. It is very difficult to manage uncontrolled growth. You have to maintain financial controls and at the same time perpetuate the company culture and the founders vision.
Sorry for the ramble but it has been a long week and I love to talk business theory.
You should go to Washington; I don't think they know what "business theory" is.
Or care to learn.
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