I technically always do. I NEVER do a cap off steep. I am clumsy when it comes to any liquid with no top. I usually shake and open it a few times here and there. That being said, the Melon-Berry Frost I received last Wednesday or Thursday and I am using it now. Loving it too I might add!I don't know when you received yours but it might be fine...
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The cap-off is optional, but the steep doesn't really start until the top has been taken off (not the spout, but the outer most cap). The cap can go back on, that is not ultimately as important, but it must have air introduced into the bottle first for the steep to start. The bottles come to us after being capped and sealed in a very controlled air lab environment, so the steep only begins when you take that first whiff. (This is how Wlad explained it to me).
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