Another good order experience.

[Surf Monkey]

Just got my order, placed on Friday last week. As usual, I experienced a very quick turnaround. The order was for some bottles of ECOpure Rick, which seems fine so far. It's a little different than the "1.0" ECOpure I was using before but I don't (so far) notice any of the pool water taste.

So, kudos to InnoVapor. Everything went smoothly and I'm happy with my order.

 

[Surf Monkey]

So, after using it for a day, I do think the 2.0 Rich is pretty different from 1.0 Rich, which is a real shame. This new stuff seems a lot harsher to me. It's kind of chemical tasting. Not as smoke-like as it used to be. I'm not sure I like it...

 

[Partydoll]

It's not you it's the liguid. That taste is a defective batch. Tell Rob and he'll gladly replace. They're great and they will know immediately what you're sayin.

 

[Surf Monkey]

Okay. I'll hit 'em with an email right now...

 

[Surf Monkey]

So, I emailed info@innovapor.com as usual. No reply yet, but is there a specific address for Rob?

 

[Surf Monkey]

For what it's worth, InnoVapor is making good on the bad ECOpure. They're out of Rich right now but they're going to send me a little of the regular to tide me over until they can refresh their stock. Hopefully the replacement fluid won't suffer from the chemical taste of this batch.

So, the title of the thread still stands. Viva InnoVapor!

 

[clinneer]

Anybody have an idea on the timeframe for the fresh batch of EcoPure? I just placed an order to try some of the new flavors and am wondering what the backorder situation is. I really, really like the Rich and am down to my last bottle of it. I have some other juice, so it's not going to be an emergency, but I miss the Rich when it runs out.

And I agree, Viva Innovapor!

 

[amandanator]

I guess I'd better get an order in so I'm in line for the next batch - don't have much left and don't want to have to use the PG stuff I have.

 

[jesstene]

I am sorry the email that links right to us is INNOVAPOR@GMAIL.COM

send us an email there and we will get it taken care of for you. Also we do not have an employee named Rob, Clay and Mark are the main customer service reps that we have as well as myself, you may also call Clay at 801-557-7773.
If there is anything else that we can do for you please let me know

Thank you again and Happy vaping

Millie

 

[Surf Monkey]

Thanks, Millie. Clay is taking care of my issue.

 

[jesstene]

Sounds good! Sorry I was in the process of moving and expanding space, that is why I was not able to respond as fast.

Thank you again!

Millie