Outstanding, as here is my reply from them...
Thank you for taking the time to send your comment or suggestion concerning the ASH Internet Website to the ASH webmaster.
However, the new address for persons who are NOT members of ASH is
ashwebmaster@ash.org
All comments sent to the ASH webmaster are very carefully read and evaluated.
As the ASH web site -- already the most popular antismoking web site on the Internet -- is constantly being revised and improved, we cannot always act immediately on every suggestion received, no matter how meritorious.
MOREOVER, PLEASE NOTE THAT THE LARGE VOLUME OF COMMENTS THE ASH WEBSITE RECEIVES EVERY SINGLE DAY MAKES IT IMPOSSIBLE FOR THE WEBMASTER TO PROVIDE AN INDIVIDUALIZED RESPONSE.
Also, this e-mail address is designed ONLY to receive comments and suggestions concerning the ASH Internet web site -- AND NOTHING ELSE.
IF YOU HAVE INCLUDED A MESSAGE OF ANY OTHER KIND, WE REGRET THAT IT CANNOT BE ACTED UPON OR EVEN FORWARDED TO THE MAIN OFFICE OF ASH FROM THIS E-MAIL LOCATION.
TO CONTACT ASH DIRECTLY:
Action on Smoking and Health (ASH)
2013 H Street, NW
Washington, DC 20006
(202) 659-4310
PLEASE ALSO NOTE THAT, DUE TO LARGE NUMBER OF CALLS AND LETTERS RECEIVED EVERY DAY, ASH GENERALLY CANNOT PROVIDE INDIVIDUALIZED RESPONSES.
THIS POLICY HELPS TO INSURE THAT YOUR TAX-DEDUCTIBLE CONTRIBUTION WILL BE USED IN THE MOST EFFICIENT WAY - TO FIGHT SMOKING AND TO PROTECT NONSMOKERS - RATHER THAN TO PROVIDE INDIVIDUALIZED ANSWERS TO THE MANY QUESTIONS PEOPLE HAVE ABOUT SMOKING.
ALL OF THE INFORMATION ASH HAS FOR THE GENERAL PUBLIC IS AVAILABLE ON ITS INTERNET WEB SITE --
http://ash.org -- AND READERS ARE ASKED TO FIND WHAT BEST SUITS THEIR NEEDS BY USING THE VARIOUS SEARCH TOOLS PROVIDED. THESE SEARCH TOOLS ARE CONSTANTLY BEING ENHANCED AND IMPROVED.
If you have joined ASH by sending credit card information to us online, please note that it may take as much as ONE COMPLETE BUSINESS DAY for ASH to process the information and Email you the password necessary to access restricted portions of ASH's web site.
Thank you very much for your cooperation and understanding.