Well, this tank is turning out to be really disappointing. The more I use it, the less I like it. When it works it's amazing, but I am still struggling with it most of the time. There are a string of threads about leaking/flooding/spitting/gurgling on the aspire forums and most of them are being closed down...yay for covering up the problems.
If anyone is up for a not-so quick read, their rep Tina posted the below in response to the issues. In short, they're chalking it up to user error and the "solutions" are crazy. If we have to clean the whole unit and coil after 2 tanks...w.t.f is the point of having it be top-fill:
"Dear All
it is true that the coils holes don't match up with the internal part of the tank,we have a special design that there is gap between the coils holes and the internal part of the tank,the wick holes don't be covered in fact.
When the first customer complaint the leaking problem,our workers and I both did test for the triton tanks in person(in total:20 people attended to this test,we did as the user manual and below precautions,two weeks passed away,we don't meet the leaking problem until now)
here are some precautions from our engineer for your reference.
while vaping,users open the airflow hole on the drip tip,the warm vapor meet the cool air from the airflow hole on the drip tip,some vapor condensation(looks like e-juice) may happen on the Top Fill area of the the unit,so,after one or two tank of e-juice working out,users need clean the drip tip and top fill area with q-tip or clean paper.What's more,after refilling,please make sure that there is on e-juice stay enter into the center top or there is no e-juice stay on the top fill area,after refill,please use a clean paper to clean out the e-juice on the top fill area
last,if users don't use the tank for several hours or overnight,they can let the tank stand up,then let the arrow indicator point to “drip” position to prevent the e-juice from entering into the coil,If we don't use the tank,the e-juice inside the coil will not be atomized,however the e-juice still enter into the coil,if so much e-juice inside the coil,the leaking problem will happen,which is common happen to all other brand tanks.
So,we suggest that if we don't use the tank,we can let the tank stand up and let the arrow indicator point to “drip” position to prevent the e-juice from entering into the coil.What's more.regular cleaning is very important,after one or two tanks of e-juice working out,before refilling,we not only need clean the drip tip and the top filling area,but also,we need clean the base hardware with q-tip or clean paper.
At last , regular checking is also very important,please check if the coil looses from the base hardware,please make sure the coil is screwed to the base hardware tightly,the base hardware screwed to the tank tightly.otherwise the e-juice will leak out from airflow hole on the bottom or from the battery connector pin.
We are sorry for the inconvenience you have met.If any problem,please feel free to contact our service:
service@aspirecig.com.
Please tell them the details about your problem:
what is the resistance of coil did you use have the leaking problem?
Where it is leaking?
What wattage did you use?
What is the vg/pg of your e-juice?
Did it leaking while you use the tank or did it leaking when you let it stand up unused?
A picture for the security code of your product?
A picture for the drip tip
our service will check with our chief engineer for your problems one by one.
Best Wish"