I ordered from Atmosusa.biz last week and Rick emailed me letting me know that the CE2's I ordered were not in stock due to a customs issue. He believed he would have them in stock before he ran out of supply it seems, which is understandable. I didn't feel like he was selling a product he didn't have. I think I just ordered at the wrong time.
He's followed up with me via email several times, and he allowed me to completely change my order. He also is sending me a sample CE2 to try at no extra charge. Then, he followed up with a personal phone call today and verified my order. I Just got the confirmation in my email that it is being sent out tomorrow while I was typing this.
I'm happy with the customer service here and just wanted to share it with you all. China is a pain to deal with and Rick seemed very sincere in making the customer satisfied. He was personable and I'm looking forward to doing more business with him in the future. I'm sure the products will be worth the wait. I give a thumbs up to Rick and his company for keeping me informed, stating an honest mistake, and then going out of his way to still keep me vaping!!
I will recommend Atmosusa and will order from him again. Hope this helps anyone who has wanted to order from them. Besides, they sell the copper, which I'm dying to get some day!
He's followed up with me via email several times, and he allowed me to completely change my order. He also is sending me a sample CE2 to try at no extra charge. Then, he followed up with a personal phone call today and verified my order. I Just got the confirmation in my email that it is being sent out tomorrow while I was typing this.
I'm happy with the customer service here and just wanted to share it with you all. China is a pain to deal with and Rick seemed very sincere in making the customer satisfied. He was personable and I'm looking forward to doing more business with him in the future. I'm sure the products will be worth the wait. I give a thumbs up to Rick and his company for keeping me informed, stating an honest mistake, and then going out of his way to still keep me vaping!!
I will recommend Atmosusa and will order from him again. Hope this helps anyone who has wanted to order from them. Besides, they sell the copper, which I'm dying to get some day!
