B&M rant!
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Yea Vapor "Legends", small world! I once went in there with a TOBH they sold me. I complained that the top cap fell off whenever it turned upside down. The same employee recommended their TOBH a few days earlier replied "that's just how they are". I asked if they had any larger o-rings and he said no and walked back into the back room and left me there alone in the front of the shop. One of many bad experiences from that place and I don't go there anymore.
Who did you find that sells IMRs anyway? I have yet to find a shop in medford that Isn't run by clueless apathetic employees.
Who did you find that sells IMRs anyway? I have yet to find a shop in medford that Isn't run by clueless apathetic employees.
the vapor trail sells them. i know the owner in passing, if you go in ask about the box mods that a friend of his made. they are awesome
No, but the car dealership will know everything about the car and show you how to turn it on
No, but the car dealership will know everything about the car and show you how to turn it on
You'd be surprised. I recently went to a VW dealership and was explaining the new features of the MK7 Gti to a salesperson...
Wait, in another thread, you recently said you had no use for VW.....
Be careful ranting. You may be "watched" and "banned". Oh, wait. You are not me. Carry on saying whatever you want then. No troubles.
honestly (and no offense) but going off your post history if you are being watched and have been banned, its probably because you come off as hostile and elitist towards anyone that has a different opinion than you. if you are going to attempt to derail a thread with passive aggressive posts you might consider doing it in the outside forums where it is more accepted.
My local b&ms get huge buisness and almost everyone I talk to about products even the owners are clueless. Makes me wonder why they even got into the buisness.
Isn't that exactly what OP is trying to communicate?
I don't know but I surely appreciate a bad a review like this to avoid stupidity from a rude CSA.
I think the OP's issue was both the customer service and the lack of product knowledge. Whilst I agree on the customer service being sub par, the latter I deem as acceptable.
Others seem to expect more from low level staff members, regardless of pay they should have a passion for what they are selling and be eager to learn everything there is to know about it.
Yes, in an ideal world every staff member everywhere would be passionate about the field in which they are employed and strive to be the best (and most knowledgeable) at the tasks they perform.
Sadly in the real world people take jobs just for the sake of having a job, if they are intelligent and deem that the job (and pay) is far less than they feel they are worth then their enthusiasm for the job will wane.
The only person in a B&M that I would expect to be passionate about their stock would be the person who has most to gain from sales, the manager.
Would you expect someone at the drive-thru window of McDonalds to be able to tell you which farm the meat has come from, or whether the burgers contain any nutsack, eyeball or sphincter?
Others seem to expect more from low level staff members, regardless of pay they should have a passion for what they are selling and be eager to learn everything there is to know about it.
Yes, in an ideal world every staff member everywhere would be passionate about the field in which they are employed and strive to be the best (and most knowledgeable) at the tasks they perform.
Sadly in the real world people take jobs just for the sake of having a job, if they are intelligent and deem that the job (and pay) is far less than they feel they are worth then their enthusiasm for the job will wane.
The only person in a B&M that I would expect to be passionate about their stock would be the person who has most to gain from sales, the manager.
Would you expect someone at the drive-thru window of McDonalds to be able to tell you which farm the meat has come from, or whether the burgers contain any nutsack, eyeball or sphincter?
ok here is the problem with your viewpoint. when using mech mods it is important to understand battery safety, actually it is important to understand it even if you use a vision spinner or an ego c. if you are selling the batteries that go into these devices you should have at least basic knowledge about them, the women did not even know what a lithium ion battery is, which should be impossible since she is in the business she is. what if she sold the wrong battery to someone who also had no idea what they are doing and the person got hurt? what if she improperly handled the battery and hurt herself? I can understand not knowing the ins and outs of the battery, what I cannot understand is that she didn't even know which one im looking for.
product knowledge is part of her job. its not hard to memorize specs on a device, you don't need to now what they all mean, but you should at least be able to parrot them.
Just wanted to say. As a wendys employee for the last two years. You sir can get a free meal at my store any time ;D
But to the op. I feel your pain. It's frustrating when you yourself know so much about a subject and go to a store looking for the se knowledge but it's like Walmart. I wouldn't go to Walmart and ask an employee about a specific computer. And you would be surprised how many of my co workers don't understand even why we do the procedures we do. For a lot of people unfortunately it's just a job.
It's acceptable to be "just a low paying job" when it's about the varying mods and attys... It's hard to keep them all straight even for veterans.... But when it comes to batteries, it's completely unacceptable to not know even the basics of what batteries you carry in stock....that's a big safety risk. What's even more scary is that employee is probably selling builds in that shop
Sent with one hand, the other is busy vaping.
Sent with one hand, the other is busy vaping.
It is perfectly acceptable for a person to take a low paying job if they have no interest in the products. It is not acceptable for a manager/owner to keep an employee in a position, if they are not qualified/willing to become qualified.
I used to work in a bookstore, and while I did not read every book we had, I knew how to figure out what book someone was looking for, it was part of my training. That job started at minimum wage.
This is the equivalent of a starbucks employee not knowing the difference between soy and lowfat milk.
I used to work in a bookstore, and while I did not read every book we had, I knew how to figure out what book someone was looking for, it was part of my training. That job started at minimum wage.
This is the equivalent of a starbucks employee not knowing the difference between soy and lowfat milk.
$$$$$$$$, honey.
Oh wait.......nobody in the vaping world is after money, lying for money or anything of that sort........only the "other side" is guilty of that.
Boy, this sounds similar to many of the people who mix eliuid. You should read about what some of us have gone thru with the elqiuid vendors.....they mix juice for a living but have no idea what is in it.....or so they say. That is how they said diacetyl free when Dr. F tested and over 70% had it. The hardware man. like Aspire have pretty much proved to be in the same category.
Ah. I'm now getting why she hung up on you.
I would have hung up on you, too. Asking to speak to another employee is very different from asking to speak with a "more knowledgeable" employee.
You basically called her stupid, and I would have hung up on you, too.
Actually, that's not true. You have just about spent an entire topic busting a gut over how it wasn't fine.
No, all these *mad* emoticons below mean you weren't upset
is it wrong to expect an employee in a shop devoted to a niche market to know about the products they sell?
agh I'm so mad!
But you just said earlier that you weren't upset that she didn't know what you were talking about.
Then you went and filed a neg on their FB, and then you also pointed out to us here how many other *negs* they had (vindication) and the only positive ones were "written by employees".
I think you need to get on the same page...with yourself.
And quit accusing other people in this topic of being *passive aggressive* because, at least in this topic, you have proved yourself as a perfect example of that diagnosis.
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This probably explains why the vendor I get my DIY stuff from always sends lab results with all my orders
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