Backwood's Brew

Status
Not open for further replies.

Peeps

Ultra Member
ECF Veteran
Verified Member
Dec 5, 2009
1,352
1,643
Smithville, Missouri, United States
I stumbled upon the reviews for BB last night and shot him a pm about ordering some. I had no idea that he had posted about taking a few days off. Within an hour (or less) I received an answer from him...AND, he shipped my order this morning even though I told him there was no rush and to enjoy his time off. Now that's a vendor who goes above and beyond! I can't wait to try his juice because his customer service rocks!
 

basilray

Reviewer / Blogger
ECF Veteran
Verified Member
Apr 29, 2010
2,112
481
Minneapolis
www.youtube.com
Likewise...I got in on one of his recent sales. I was in the Philippines for work and wasn't going to be home for over a week.

He still had my order placed in the late evening hours to me in I believe less than 4 days. Pretty impressive. Incredible service. Check my video review on his Cherry Tobacco. It's been the only thing I've vaped for going on 48hrs now!
 

Hammond Egger

Senior Member
ECF Veteran
Feb 8, 2010
163
0
Eastern WV
Alot of people are commenting on how much they like BB liquid but I would like to comment on Don's customer service. I ordered three bottles (15ml I think) of 12mg. I received 2 bottles of 12mg and one bottle of 26mg. I contacted Don and he sent me a 30ml bottle filled with proper amounts of PG/VG and flavor and all I had to do was add the contents of the wrong high mg bottle he sent me. The initial order and the corrected order were shipped and arrived extremely fast. That's good customer service in my book.
 
Status
Not open for further replies.

Users who are viewing this thread