Backwoods Brew :(

[Vapenstein]

Hey guys, I guess it's presumptuous of me to tell grown men to settle down, but let's not turn ECF into a flamefest.

I know as well as any of you how obnoxious some people come across. On the other end of the spectrum it's easy to think that you have all the answers and those other guys are idiots.

Sometimes, no, most of the time it's better to keep your mouth shut and take the high road instead of adding to the negativity. I'm guilty of it too and it's something I need to work on. Let's each do what we can to keep ECF a community that helps and shares.

 

[ejoker]

its certainly not presumptuous of me ... address the post, not the poster.

save the flaming and insults for elsewhere.

 

[Mr.Self_Destruct]

 

[guitardedmark]

The way this seems to be going, perhaps your next purchase should be a flame ......ant suit and not worry about any any eliquid for now

I am just glad I finally found a supplier where I actually like the liquid I have ordered and am pleased with their shipping schedule. Those things mean more to me than getting any freebies from them or whether they have a fan club here at ECF.

Not that this means I won't try another vendor just to see what they might offer once and a while, but thankfully the desperate seach is over now.

Unless it was an egregious pattern of complaints against a supplier or a e cig model, I would not let anything posted here stop me from ordering anything. But is is good to be aware of potential issues, and read other people's experiences and not just all the raves.

A balance of sorts you might say. Hope you too find a juice supplier you are happy with too soon.

Ya I've found a lot of good vendors (listed them earlier) but I'm always on the search and I like to try new juice

 

[guitardedmark]

See, I could take that the wrong way but I won't. I don't know a thing about customer service?? LOL!!!

Ive been a full service restaurant manager for 14 years. So, I too have to deal with people not liking what they order and wanting free stuff. As much as I would like to simply tell them not to order it again.... I can't. Because of corporate. People do it to get free food. Bottom line! After 14 years I know when a complaint is legit in the food industry. That doesn't relate to the ejuice industry... But, you seem like one of those spoilt people I deal with frequently.

I hAve about 36 bottles of juice I'll never vape from various vendors. All were purchassed after reading reviews here. How many times did I contact a vendor because it wasn't to my tastes? Zero.. How many times did I rant on this forum about how. awful they were? Zero!! I may have mentioned it wasn't to my liking but that's as far as it goes. Because that's how an adult acts.
A story for you... I was so mad when I got halo juices. They advertise unfiltered tobacco flavor and everyone on here raves about them.. They didn't come close to meeting my expectations. So they sat for a month or two.. One day I decided to revisit them and came to find I really like them. No, they don't taste the same to me as they do other people. But, I really like them now.. I would feel real stupid if I had made a bbig hoop la about it like you have.

You want your ... kissed!! He was nice about it. Obviously your disgruntled about him not eating your mistake and giving you different juice. Because there was absolutely nothing wrong with his email. Double flavor isn't an option he offers. He will do it on special request only at no charge. Nice of him. Nor does he offer exchanges of juices you don't like.

Or maybe you are assuming that my only objective is to get free juice. Hmmmm... maybe its even possible that in 14 years of having people ask for free food at your restraunt, you tapped in to a little resentment and vented towards someone who did an honest juice review. Get real man...

Now i see why no one ever does honest reviews that are unfavorable. They all get bashed so much...

 

[Vapenstein]

Now i see why no one ever does honest reviews that are unfavorable. They all get bashed so much...

Vapor Renu fans hate me.

 

[guitardedmark]

Hey guys, I guess it's presumptuous of me to tell grown men to settle down, but let's not turn ECF into a flamefest.

I know as well as any of you how obnoxious some people come across. On the other end of the spectrum it's easy to think that you have all the answers and those other guys are idiots.

Sometimes, no, most of the time it's better to keep your mouth shut and take the high road instead of adding to the negativity. I'm guilty of it too and it's something I need to work on. Let's each do what we can to keep ECF a community that helps and shares.

I agree but at the same time I appreciate it when someone is honest about a review. I don't want to see a review where someone says how great the juice is, if it isn't accurate. Quite honestly, if I hadn't heard such AMAZING things about Don, than I woulnd't have done this review. The reason I posted this is for some balance so that not everyone that bought from backwoods brew would expect an experience like the others raved about. That was the reason I was so disappointed, because I had expected to get the service that everyone else did. I didn't...

 

[guitardedmark]

Vapor Renu fans hate me.

LOL! They should probably hate me too... I mean swedish fish tastes like swedish fish but I was really disappointed when I actually vaped it for a little while. Might I add, I read hundreds of posts of people raving about it so my EXPECTATIONS were high. That seems likes its a doomed scenario. Plus, The only juice that has ever stuck in an atty more than the fish is Atomic cynacide... The only difference is that AC is actually really good!

 

[xg4bx]

this thread is a textbook example of why i take this whole website with a grain of salt. everybody here is nothing more than a fanboy and lord forbid you even hint at dissatisfaction with one of the "chosen" suppliers. i don't understand why people care so friggin much about debating the op, unless you profit from sales of bwb you shouldn't give a rat's behind.

op, you're tilting at windmills and i'd say abandon the thread, you're not going to get any satisfaction.

 

[xg4bx]

Vapor Renu fans hate me.

because you don't criticize vr, you troll it.

 

[guitardedmark]

this thread is a textbook example of why i take this whole website with a grain of salt. everybody here is nothing more than a fanboy and lord forbid you even hint at dissatisfaction with one of the "chosen" suppliers. i don't understand why people care so friggin much about debating the op, unless you profit from sales of bwb you shouldn't give a rat's behind.

op, you're tilting at windmills and i'd say abandon the thread, you're not going to get any satisfaction.

Word Love the avatar by the way!

 

[Vapenstein]

because you don't criticize vr, you troll it.

I disagree. I asked two questions in a VR thread and people went off on me because it's known I think VR is garbage. Why should that affect whether I could or should ask those questions and expect an honest response without people getting flamey? Don't ascribe an intention to that post, you'd be wrong.

****my original contribution to that particular thread was trollish. I recognized it and corrected my attitude.

 

[skydragon]

Now i see why no one ever does honest reviews that are unfavorable. They all get bashed so much...

You are right and that is a big problem in my opinion. But....but....Geoff???? 8-o

But actually for the most part it has been pretty civil wouldn't you say? See, Backwoods Brew customers are civilized.

I do wish you luck gm in finding something you really like. For me it happened to be BWB and Don that stopped me from giving up on vaping.

 

[Lyndagayle]

It's no secret that I'm a devoted BWB customer but even if I weren't, I would still fail to see a legitimate complaint toward Don regarding your order. After reading the entire thread and re-reading many of your posts, I came to this conclusion.
1. You placed an order on the BWB website for 3 flavors you wanted to try for the first time.
2. You received your order in a timely manner.
3. Your order was accurate as far as the size, mg of nic, properly labeled etc.
4. You didn't detect anything that would indicate a bad batch (nothing rancid).
5. You received a timely response when you emailed Don after you received your order.
6. You stated in another post that you weren't saying Don was rude nor unfair.

And you feel that this is the worst customer service experience of your vaping life because you didn't like the taste and Don didn't offer you anything that might cause you to like the flavors or make up for the fact that you ordered something you don't like? Oooooohkay.

 

[guitardedmark]

You are right and that is a big problem in my opinion. But....but....Geoff???? 8-o

But actually for the most part it has been pretty civil wouldn't you say? See, Backwoods Brew customers are civilized.

I do wish you luck gm in finding something you really like. For me it happened to be BWB and Don that stopped me from giving up on vaping.

LOL sky! I could see how you dont like Geoff, however I have had a very good experience with him just the same way your experience with Don has been good and mine has not. I have found a lot of juice I like but as I said earlier I like to try a lot of different juices and vendors.

 

[guitardedmark]

It's no secret that I'm a devoted BWB customer but even if I weren't, I would still fail to see a legitimate complaint toward Don regarding your order. After reading the entire thread and re-reading many of your posts, I came to this conclusion.
1. You placed an order on the BWB website for 3 flavors you wanted to try for the first time.
2. You received your order in a timely manner.
3. Your order was accurate as far as the size, mg of nic, properly labeled etc.
4. You didn't detect anything that would indicate a bad batch (nothing rancid).
5. You received a timely response when you emailed Don after you received your order.
6. You stated in another post that you weren't saying Don was rude nor unfair.

And you feel that this is the worst customer service experience of your vaping life because you didn't like the taste and Don didn't offer you anything that might cause you to like the flavors or make up for the fact that you ordered something you don't like? Oooooohkay.

So your saying because there is a negative review it is a complaint? I didn't post this for Don to see, I posted it for other buyers like me to see. Hopefully they wont have the same expectations I had (thanks fanboys!) and hopefully they will be satisfied with their order.

YES, it was the worst experience I have had with a vendor since I started vaping. I'm not saying it ruined my life and I'm giving up vaping because of it. I'm saying in comparison to my other experiences and the hype that I've read and heard, this was extremely disappointing. How hard is that to understand?

You want to defend him. You want to fight for what you think is right. You want what justice because you think I've done something wrong. This is my experience and honest opinion. No ulterior motives and nothing dishonest. I would appreciate if someone wrote a critical review of a vendor I like because it would hopefully ensure that they aren't getting lazy and lowering their standards. Is this not a "reviews" page? Do you not want their to be honest reflections of the products you are interested in? I'm a genuine person and you may not like what I have to say but there's really no need to react as though I have taken your first born child. This negative review is not going to stop Don from making juice. HOPEFULLY he will remain giving you all what you want because he realizes that people aren't afraid to voice their opinion, even if it is negative.

PS: Don't be fooled, I'm actually smarter than the frog looks... not quite as sexy though

 

[FranC]

guitardedmark,

I am not going to attack you for what you say as I detest that and I also don't think Don would want that from his customers but I have to say WOW. I was extremely surprised to read what you had to say. Dumbfounded even.

I haven't liked every juice I ordered from Backwoods Brew but it wasn't because the juice was bad. Just not my taste. So personal taste aside, what shocks me to no end is your comment about Backwoods Brew customer service. I have never known Don to treat anyone badly and have always known him to bend over backwards to accommodate his customers . Of course, I don't know what you said to him but along with his juice he is known for his exceptional customer service.

I'm not sure why you ordered from him if you think he is over priced. He isn't any more expensive than any other vendor that is considered top notch. In fact I know he is less expensive than some.

For myself, I can honestly say Backwoods Brew was a Godsend as I was getting very tired of juices I didn't like. So I suppose you could accuse me of being a fan of Backwoods Brew but I wouldn't be if he hadn't earned it. And even if I loved his juices, I would not order from him if he didn't treat people well. I have just never seen him treat anyone poorly and if he can fix a legitimate problem he is right on it so I will admit I am still dumbfounded by your remark. I will say however, there is nothing he can do if a person just happens to not like certain flavors. That is a very common occurrence no matter the vendor.

Anyway, I am sorry you feel that way as I think you are probably missing out on some very good product.

Good luck to you.

Don's juice was also a godsend to me. I vaped his Expresso only for over 3 weeks because I could no longer tolorate all the oversweetened vapes I was getting including tobacco vapes. I finally found his and a couple other venders with good tobacco vapes. I have also had communtion with Don and he's a great guy.

 

[Para]

I just said it was the worst experience I have had vaping. I have had worse juice but as far as the entire process of this order I have never been more disappointed.

If that's the worst....you live a charmed life.

 

[guitardedmark]

If that's the worst....you live a charmed life.

LOL are your serious... What about the rest of that paragraph? And yes, I've had mostly great experiences with the many vendors I've bought from. ALL YOU FLAMERS SEEM TO MISS ONE CRITICAL PART; In comparison to my other experiences and to the things I've heard about Don and his juice, I was extremely disappointed. I feel like I'm explaining myself to infantile children... I'll stand by my previous revised statement;

"You want to defend him. You want to fight for what you think is right. You want what justice because you think I've done something wrong. This is my experience and honest opinion. I have done nothing wrong. I have no ulterior motives and nothing dishonest. I would appreciate if someone wrote a critical review of a vendor I like because it would hopefully ensure that they aren't getting lazy and lowering their standards. Is this not a "reviews" page? Do you not want their to be honest reflections of the products you are interested in? The more you flame the more you are scaring others from voicing their honest opinions. I'm a genuine person and you may not like what I have to say but there's really no need to react as though I have taken your first born child. This negative review is not going to stop Don from making juice. HOPEFULLY he will remain giving you all what you want because he realizes that people aren't afraid to voice their opinion, even if it is negative."

 

[guitardedmark]

Also, quick point to the flamers, every time you reply with a ridiculously unintelligent comment because you are a BWB fanboy, you bump this thread and more people are seeing it and potentially reconsidering their BWB purchase. If your just looking for someone to attack I will gladly be that guy. If you are trying to stick up for your favorite vendor than consider your not doing him any favors.