BAD CHARGER, shoddy customer service!
- Thread starter dwfogleman
- Start date
- th_trl_thread_readers 0
- Status
I am sorry you feel that way But why would i need to look up the order if you said you just got it yesterday. Our shipping practices are clearly posted on our website here: SHIPPING WARRANTY AND RETURNS
I have been pretty busy lately dealing with the local legislature, and for a long time those were the ONLY chargers you could get, I explained this on the phone. I worked with a company and had trust fire engineer the new charger, I still have a bunch of the old ones and was letting them go cheap on the site, some people liked them okay. But if this is how you feel i can take the charger completely off the site.
Again I'm sorry if you feel we have wronged you but our shipping details on the site are clear, the only think i can offer you in return is to eat the extra cost of the newer charger and just send that to you. If that does not please you i'm sorry. Have a nice day.
I have been pretty busy lately dealing with the local legislature, and for a long time those were the ONLY chargers you could get, I explained this on the phone. I worked with a company and had trust fire engineer the new charger, I still have a bunch of the old ones and was letting them go cheap on the site, some people liked them okay. But if this is how you feel i can take the charger completely off the site.
Again I'm sorry if you feel we have wronged you but our shipping details on the site are clear, the only think i can offer you in return is to eat the extra cost of the newer charger and just send that to you. If that does not please you i'm sorry. Have a nice day.
and Honestly.. If you posted this elsewhere i would appreciate my response posted there as well.
the gen pop can't reply to his post. Only the supplier in question can respond there.
http://www.e-cigarette-forum.com/forum/reviews-suppliers-negative/266981-electronicstix-com-bad-charger-shoddy-customer-service.html
Fwiw, I've never had problems with Electronicstix and have no reservations shopping with them at all!
P.s. There is such a thing as factory defects. It can and does happen with everything.
http://www.e-cigarette-forum.com/forum/reviews-suppliers-negative/266981-electronicstix-com-bad-charger-shoddy-customer-service.html
Fwiw, I've never had problems with Electronicstix and have no reservations shopping with them at all!
P.s. There is such a thing as factory defects. It can and does happen with everything.
Last edited:
lets do that then. ill mail it out today. and pm you a ups tracking #. and thanks, i just get p.o.ed when this happens, especially to a first time buyer. after i ship ill remove this and the other post, and when all is said and done ill post a positive response. as would only be fair.
I agree but I think that OP said that he was told that those chargers are substandard and prone to failure. FWIW I'd like to know if that's true because I have one and it puts out 5.2v but "prone to failure" is kinda scary.
They were just not a good design, thats why we spent a lot if time with the manufacturer and gave them specific specs to have trust fire make the new chargers.. and they are perfect 
- Status
Similar threads
- Locked
- Locked
