Bad Liquids, Customer Service, ect...

[Mezzum]

I am new to vaping, only 3 months now. I have learned some hard lessons, but lately, even after hundreds of dollars of ordering I feel like I am getting jerked around.

I ordered 5 different liquids, all fruits, and every single one had zero taste. Next I noticed, one of the vendors i was using was charging $10 + dollars for shipping but when I got the package, the charge was $1.67. (by the way, this shipping was 66 miles away.) How is this right in anyway?

I live in Texas, anyone who can suggest a vendor, it would be appreciated.

If customer service is not your first concern, you probably should not be in business. I am not going to list names, because some of my issues could be mistakes or even my fault. However, if someone would like my $100 a month ordering, let me know.

 

[beachpuff]

One of my favorite juice vendors is in Texas. Erica at Southern Ambrosia has great service and delicious juices http://www.e-cigarette-forum.com/fo...rand-opening-order-thread-come-sit-spell.html

 

[swedishfish]

Wow, $10 is a lot! I'm put off when I get overcharged for shipping as well. Just raise the price. I really hate the whole over-inflated shipping thing. This is seriously what is preventing me from ordering from a particular vendor. I'm not really willing to pay $6 for a 10 ml bottle of juice that costs about $1.50 to ship.

 

[WillyB]

Reviews of Suppliers

 

[JustJes]

DFW is in TX DFWvapor.com, The Best US E-Liquid Made! , i have ordered their juices several times and always had a good experience.
You can use coupon code DFWJUICES for $4 off.

 

[swedishfish]

Reviews of Suppliers

Everytime I go there I read that one particular thread- I'm sure you know which one I'm talking about. Pretty shocking.

 

[Nomoreash]

Alien Visions, avejuice.com is located in TX, awesome vendor and juice. There are MANY MANY others as well. Your findings so far are not the norm and I'd suggest doing some research in the juice and vendor reviews section.

No one should be charging $10 for domestic postage on juice. A flat rate box is $5..give or take a few cents either way, unless your order is to big to put in one flat rate box and that would be a pretty big order. I've never seen a vendor unless it was over seas charge anywhere near $10 for shipping.

I don't see $10 shipping as the norm being that far off with rising gas prices. It's isn't here yet though.

 

[player30]

Now you have my curiosity up!

Everytime I go there I read that one particular thread- I'm sure you know which one I'm talking about. Pretty shocking.

 

[Reddhott]

kbv has some really good juice. shipping is cheap and very fast. give them a try.

 

[wigglr]

I believe Vapor Station is in texas... Great juices. Quality

 

[dormouse]

I mostly buy juices from Backwoods Brew, FreedomSmokeUSA, Velvet Vapors, Gourmet Vapor where I play with the Flavor Creator (so it's my fault of they don't come out well), Tasty Vapor (big bottles but they will start selling samples of popular flavors soon), and Vapor4Life because I love theri WOWbacco (a mostly cocoa tobacco)

 

[hairball]

Now you have my curiosity up!

Yeah...me too.

 

[hairball]

Joogler's Juice, freedomsmokeusa, vaperite, and alienvision all have really great juices IMO.

 

[swedishfish]

Yeah...me too.

Sent you a PM.

 

[PoliticallyIncorrect]

On tasteless juice, I can't comment on your particular perceptions. Juice is a gamble; I've bought many a bottle on the strength of raving taste buds not my own, only to find they didn't strike mine the same way.

Regarding shipping cost, that's often a euphemism for shipping and handling, and I don't have a problem with being charged for someone's time in packaging my order. Having said that, $10 is way, way outside the norm I've come to know—whether 66 miles away or 6,600.

You might try Freedom Smokes USA, who mixes their juices to order and charges a flat $5 for the whole shebang.

 

[redheadone]

There are three pretty new juice vendors that are really good. Vixen Vapors BombayVapors and RockstarVapors. BombayVapros are having a sale at the moment with code ECF for twenty percent off and RockStaVapors as five 15ml bottles for twenty dollars and their bottles are really nice. I have ordered from them twice now and all of the flavors that I have ordered so far are really good. I am going to place a third order with them tomorrow before their sale expires. As a matter of fact you can't go wrong with any fo these guys and customer service on all of them is really great

 

[cbabbman]

Next I noticed, one of the vendors i was using was charging $10 + dollars for shipping but when I got the package, the charge was $1.67. (by the way, this shipping was 66 miles away.) How is this right in anyway?

It's NOT... but they get away with it because people let them..

This is rampant on ebay... what a rip off...

I pay $6.95 shipping on my orders... It seems a bit much as they are only 50 miles away, but their customer service is great and products are awesome... so I endure it..

 

[swedishfish]

There are expenses involved in selling items. To me, and I sell on the internet- I would never charge more than a dollar over the actual postage price. I'd rather charge more for what I'm selling. It may come out the same, but it's the perception by the buyer that they're being taken advantage of even if they aren't. Most people just don't like it when they pay $8.00 and see the actual shipping cost is $2.00.

 

[ShoeQueen]

I know the Vixen Vapors is out of Texas, and I have always had wonderful service, and the prices are pretty good. There's a Free Shipping sale until midnight tonight, and those are pretty common. The normal shipping prices are pretty good from what I remember. Love the juice from them!

 

[swedishfish]

It's NOT... but they get away with it because people let them..

This is rampant on ebay... what a rip off...

I pay $6.95 shipping on my orders... It seems a bit much as they are only 50 miles away, but their customer service is great and products are awesome... so I endure it..

On ebay, the seller is charged by ebay a percentage of the price of the item they sell. And they charge a lot. So if the person sells something for $1.00 and $10.00 for shipping, they only pay ebay a percentage of $1.00. They don't let people do that anymore, buy that's the reason. Plus, the seller has to pay paypal too (which is owned by ebay). So the seller gets ripped off.
That's the reason people do that- not that it's right.