Well, unfortunately my new charger doesn't work reliably all the time. It's charging the batteries ok, but when it comes to using it as a power bank, one of the two output ports usually fails: the current indicator goes up, until it's higher than it should be (according to the manual), then it stops and restarts charging and so on, until I unplug it. It's completely up to chance which one of the two ports fails, and the other one is always working fine. And next time it's probably gonna be the other way around. The state of charge of the cells inside doesn't seem to have any influence at all.
Does anyone have any experience how warranty claims are handled by Fastech? Since it's a 15$ item and it isn't unusable, I don't think I'm gonna ship it back if I have to pay for it. Is there a chance that they're gonna send me another one without me having to ship the old one back?