I ordered my Blu starter kit on 7-2 and got it on 7-5. Customer service was polite and helpful when I called them so I think they've turned themselves around a bit.
It's 7-11 now and the batteries that used to last 45-60mins are now down to lasting 15-25mins and sometimes don't charge at all. The USB adapter sometimes has bot the red light showing charging and the blue light showing charged both coming on at the same time and the PCC takes over 4 hours to charge so the whole kit is going back today for my 30 day refund.
All in all, I found the Blu to be a good performer once I started refilling my carts by pulling out the plastic insert that contains the liquid and just refilling it (don't just drip down the whole cart as the plastic piece has a flat side to let the vapor through ad you will get liquid in your mouth). I was getting great vapor production from refilled carts, as good as my 510 once I learned how the Blu wanted to be vaped. I have my RMA paper printed out and will call Blu this morning to see what they want back for the full refund.
I was going to use the Blu for going out which is seldom for me and use my 510 with the high powered pass through for home use.
We will see how they process their refund.
It's 7-11 now and the batteries that used to last 45-60mins are now down to lasting 15-25mins and sometimes don't charge at all. The USB adapter sometimes has bot the red light showing charging and the blue light showing charged both coming on at the same time and the PCC takes over 4 hours to charge so the whole kit is going back today for my 30 day refund.
All in all, I found the Blu to be a good performer once I started refilling my carts by pulling out the plastic insert that contains the liquid and just refilling it (don't just drip down the whole cart as the plastic piece has a flat side to let the vapor through ad you will get liquid in your mouth). I was getting great vapor production from refilled carts, as good as my 510 once I learned how the Blu wanted to be vaped. I have my RMA paper printed out and will call Blu this morning to see what they want back for the full refund.
I was going to use the Blu for going out which is seldom for me and use my 510 with the high powered pass through for home use.
We will see how they process their refund.
I did get mine within a week and refills have come quickly, for me, it seems *almost* like smoking my American Spirit cigarettes and is very satisfying. I have to agree with the OP here, I love the charging "on the go" case and the flavor.
