Box elder took too long....

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jonny2hottie

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i ordered from Box elder over 3 1/2 weeks ago and still nothing...i contacted them via email no answer, via phone, no answer...i decided to wait another week...nothing...so i bombarded their email inbox with emails and finally got a message saying "were sorry our supplier for VG was backed up" i told them that they shouldve notified me sooner and i have been trying to reach them. I cancelled my order. Told them that their customer service is unsatisfactory and how disatisfied i was with them. didnt seem like the cared.

so much for that...NEVER AGAIN!

beware! i dont recommend any business with them from now on. that type of customer service is intolerable and should be resolved in a better manner than a 2 line email of their status update after a month of no replies.
:mad:
 

Olef

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Shame. I have only ordered from them once and my order got to me in the UK in less than ten days. Nevertheless you are absolutely right - all businesses can have problems but it is poor practice not to keep customers informed and unforgiveable to ignore communications. Thanks for the heads up, guess my next order will be going elsewhere. Hope you have better luck with whoever your re-order with.
 

wizard10000

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There's no excuse for lousy customer service.

Case in point: I'd sent an email to vapingzone last week telling them I thought the quality of their eGo mega dual coil cartos (EMDCCs) was going down - not that I was unhappy, but that maybe they should holler at their supplier.

I just got an email about two hours ago from vapingzone saying they were sending me a free box of five EMDCCs from a new shipment and all they wanted in return was for me to let them know if they worked any better.

Now *that's* customer service.
 

carpedebass

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There's no excuse for lousy customer service.

Case in point: I'd sent an email to vapingzone last week telling them I thought the quality of their eGo mega dual coil cartos (EMDCCs) was going down - not that I was unhappy, but that maybe they should holler at their supplier.

I just got an email about two hours ago from vapingzone saying they were sending me a free box of five EMDCCs from a new shipment and all they wanted in return was for me to let them know if they worked any better.

Now *that's* customer service.

Indeed!! Lots of businesses could use that example! Were I a business owner, I'd covet the response from customers! I would also be sure to dictate any potnetial issues WELL in advance! Kudos to Vaping Zone!!
 

Prettycat191

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I thought RTS Vapes was the cheapest, but voidmist is even cheaper, plus they also have flavorings. Still cheaper to buy VG locally, but I think I may need to order from them next time I run out of nic juice :p Unfortunately the flavors are in small amounts, but it would be nice for buying small amounts to test since you're already paying shipping anyway, before you decide to buy a large bottle. (This was all a general you btw, not talking to anyone in particular; as per usual with me :p)
 

Prettycat191

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HA! I might like it! :blush: Just so you know I can run REALLY fast when I'm in danger. :?:

Well, I'm light and fleet of foot, so I bet I can catch you; unless you run into a rocky area, then you may be rushing me to the hospital instead, cause I'm clumsy too lol.

I think most guys like being slapped, we just don't hit hard enough :p
 

carpedebass

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Well, I'm light and fleet of foot, so I bet I can catch you; unless you run into a rocky area, then you may be rushing me to the hospital instead, cause I'm clumsy too lol.

I think most guys like being slapped, we just don't hit hard enough :p

BAHAHA! If I were to try to run over rocks, I'd probably beat you to the hospital. And trust me...you gals can hit PLENTY hard. It's just not in a man's psyche to show the pain until you aren't watching.:blush:
 

otrpu

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Only as old as you feel, well, some days is better than others. But, I definitely feel better than when I smoked tobacco ciggs. And, I can breath alot easier, deeper, and better having quite also. After smoking cigs for 52 years, guess I'm lucky I'm still around at all. Most those I knew, grew up with, and worked with. . .ain't around anymore. Most due to smoking related illnesses. JMHO

Cheers,
otrpu
 
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