I can't even tell you all how many times I have dropped my Chuck. I'm a UPS driver and I've had my baby fly out the door at least 6 times, land on hard concrete and yet...barely a scratch! I have dropped it on tile, wood floors (dented the wood) and even lost it in mud. Today I tossed my bag on the kitchen counter and wouldn't you know it, my chuck fell about a foot into the empty sink and must have landed on the switch...it broke *sniffle*. But from reading others, it seems that it can be fixed (hopefully). Anyone else kill their switch? Is it an easy fix? I've already sent the email...just waiting for a response before I send my baby back. I will miss her.